José María González

• Complete business consulting and project management for local pharmaceutical business
• Optimizing internal wing to wing operations
• Create and implement commercial strategiesfor revenue increase
• Software implementation

- Sifo ERP

• Project Management aimed in operational transition from Torreón to Monterrey
• Owner of Process Improvement projects for a finance business in the group
• Operational and job descriptions revamp
• Software Implemented:

- Oracle ERP

- HubSpot

- GitLab

• Responsible for big scale project management, managing projects such as the internal wing to wing process, KPI creation and implementation and root cause analysis
• Created a new philosophy based on process improvement, aimed in weekly personnel courses.
• Achievements:

- Creation and implementation of Customer Service Team based on data analysis

- CRM implementation for Commercial purposes

- Weekly course implementation for personnel, aimed in continuous improvement

• Software Implemented:

- Sugar CRM

- Customer Service surveys for customer feedback

• Responsible for updating the supplier´s portfolio, as well as negotiating with them to become business partners
• Process improvement projects such as updating maximum and minimum stock levels, pricing calculation for products as well as managing import and exports
• Achievements

- Cost reduction focused on strategic planning

- Profit maximization

- Internal control in stock levels

• Responsible for project management, such as Kaizen methodology implementation in different global sectors, FTE reduction by automatization and digital transformation in operations as well as benefit calculation and data analysis.
• Achievements

- Kaizen methodology implementation in new businesses

- Direct impact in global operations, achieving process improvement through automatization

• Responsible for project management aimed for continuous improvement in the USCAN portfolio for past due metrics and operation
• Internal audit with USCAN team on their site to determine root cause for past due invoices

• Responsible for continuous improvement projects and Project Management with the Cash Application team in the USCAN portfolio
• Aimed in process improvement and automatization for payment identification and application
• Responsible for FX calculation for Argentina as well as metric stabilization
• Achievements

- Ops Campus Graduation. High Level Global Leadership program with another 19 participants from around the world, aimed to impact directly in global operations

• Responsible for continuous improvement projects and Project Management with the Cash Application team in the USCAN portfolio
• Aimed in process improvement and automatization for payment identification and application
• Responsible for FX calculation for Argentina as well as metric stabilization
• Achievements

- Entering Ops Campus. High Level Global Leadership program with another 19 participants from around the world, aimed to impact directly in global operations

- Important unapplied cash metric reduction within the first year