José Pedro Mendez
IT Professional
Cerrada Palma De Mallorca 3, Bosque De Las Plamas,State Of México
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Quality Assurance Manager
Citibanamex
Mexico City
2021.01 - Current
- Responsible to grant quality on IT projects
- Established and tracked quality department goals and objectives
- Define and implement quality department standards, practices, and procedures
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Implement an automation strategy for functional testing
- Cooperated with engineering, manufacturing, and corporate accounting to verify adherence to quality standards
- Implemented new quality assurance and customer service standards
- Assured consistent quality of production by implementing and enforcing automated practice systems
- Scheduled and chaired quality review meetings to review the effectiveness of performance mitigating risk, improving throughput, and achieving customer satisfaction
Data Manager
Citibanamex
Mexico City
01.2018 - 06.2021
- Create a centralized Test Data Management team in accordance to provide Test Data to all IT projects for functional testing
- Implement standardized SLAs and processes to request, document, deliver and grant the quality of the data delivered by the team
- Implement follow up dashboards based on projects, portfolios, and by area
- Achieved more than 90% of service quality based on SLAs
- Reduced time
- Education of data delivery from more than 6 days, to an average of 2.5 days
- Approximately 4 million Mexican pesos of savings during 2020 based on improvements and time reduction for the projects
IT Test Lead
Tata Consultancy Services
Mexico City
01.2015 - 08.2018
- Documented testing procedures for developers and future testing use
- Manage a QA functional team in order to review environment and data dependencies for different projects
- Collaborated with developers and product owners to stay current on product features and intended functionality
- Utilized Agile software development methods to increase team efficiency
- Experience related with Citibanamex technological projects
IT Project Manager
Citibanamex, AGS Nasoft
Mexico City
02.2014 - 08.2015
- Oversaw a large portfolio of transformation projects to support teams, report progress, and influence positive outcomes for key stakeholders
- Developed project plans to identify key issues, approaches, and performance metrics
- Developed project management roadmap to define project objectives, timelines, and milestones
- Project portfolio of 9 operational areas from Citibanamex
IT Test Lead
Adecco
Mexico City
07.2011 - 08.2013
- Performed duties in accordance with applicable testing standards, policies, and regulatory guidelines to promote quality assurance of credit card system migration project
- Created plans and communicated deadlines to reduce project deviations
- Support on QA Testing activities such as environment and data management
- Experience related to credit system migration projects (ECS) for
Trainee
GCG
Mexico City
01.2011 - 01.2007
- Developed technological strategies based on the implementation of
- Microsft ERP & CRM solutions for different industries and customers
- Support the follow up of the financial proposal for the implementation, and close communication with the customer.
Education
Bachelor of Science - Industrial Engineering
ITESM
Mexico 08.2005 - 05.2010
Master of Science - Information Technology Project Management
ITESM
Mexico 08.2015 - 05.2018
Profesional Scrum Master, Certification Scrum. - undefined
01.2014 - 01.2007
Project Management Professional - undefined
Certificaton
Project Management Institute
Advanced Project Manager, Certification - undefined
Stanford University
Certified Tester Foundation Level, Certification - undefined
05.2021 - 11.2018
Scrum Foundations, Certification Certiprof - undefined
01.2020 - 01.2008
Advance IT Management, Certification - undefined
Skills
Project Management
undefinedTimeline
Certified Tester Foundation Level, Certification - undefined
05.2021 - 11.2018
Quality Assurance Manager
Citibanamex
2021.01 - Current
Scrum Foundations, Certification Certiprof - undefined
01.2020 - 01.2008
Data Manager
Citibanamex
01.2018 - 06.2021
Master of Science - Information Technology Project Management
ITESM
08.2015 - 05.2018
IT Test Lead
Tata Consultancy Services
01.2015 - 08.2018
IT Project Manager
Citibanamex, AGS Nasoft
02.2014 - 08.2015
Profesional Scrum Master, Certification Scrum. - undefined
01.2014 - 01.2007
IT Test Lead
Adecco
07.2011 - 08.2013
Trainee
GCG
01.2011 - 01.2007
Bachelor of Science - Industrial Engineering
ITESM
08.2005 - 05.2010
Project Management Professional - undefined
Certificaton
Project Management Institute
Advanced Project Manager, Certification - undefined
Stanford University
Advance IT Management, Certification - undefined
Similar Profiles
JUAN CARLOS REYNOSO REYNOSOJUAN CARLOS REYNOSO REYNOSO
Ejecutivo de Implementación de Nómina Tradicional at CitibanamexEjecutivo de Implementación de Nómina Tradicional at Citibanamex
Beatriz Ruiz Velasco De La GarzaBeatriz Ruiz Velasco De La Garza
Operation Head, MD at CitibanamexOperation Head, MD at Citibanamex
Ricardo Mar CupidoRicardo Mar Cupido
Junior Data Scientist (Machine Learning Engineer) at CitibanamexJunior Data Scientist (Machine Learning Engineer) at Citibanamex
Vicente Atencio TijerinaVicente Atencio Tijerina
Specialized Client Advisor at CitibanamexSpecialized Client Advisor at Citibanamex
Oscar Ayala MartinezOscar Ayala Martinez
Operations Director at VF Corporation (Vans, The North Face, Timberland)Operations Director at VF Corporation (Vans, The North Face, Timberland)