Summary
Overview
Work History
Education
Skills
Leadershipandprojects
Timeline
Generic

JOSUA TORRES PEREZ

Carrier Support Specialist
Zapopan

Summary

Even-tempered person who works hard to achieve personal team goals bringing everything every day.

Overview

8
8
years of professional experience

Work History

Carrier Support Specialist

Arrive Logistics
02.2024 - Current

Proactively communicate by phone, email and slack, in a whole logistics operation, drivers and customer in order to resolve issues at ease.

Track and tracing representative/Carrier OPS

06.2021
  • Take part on different working teams, costumer side and carrier side -problem solving skills; being an active worker, take the initiative. -system and technology usage; work on different platforms to bring the best outcome. -negotiating and booking loads efficiently.

ENGLISH TEACHER

INSTITUTO SPEAKNOW
- 1 2021
  • Catering choices to modern student interests and class types. -Prepare and implement lesson plans covering required course topics. -Administrated assessments and standardized tests to evaluate student progress. -computer skills used to communicate mastered due to the global situation
  • Identified, Researched and resolving Billing Variances to maintain System accuracy and currency.

BILLING REPRESENTATIVE

COMCAST (XFINITY)
01.2016 - 03.2017
  • Identified, Researched and resolving Billing Variances to maintain System accuracy and currency. -Generated and submitted invoices based upon established accounts receivable schedules and terms.

Education

HIGHSCHOOL DIPLOMA -

PREPARATORIA NUMERO 8

TOEFL CERTIFICATION - undefined

CENTRO DE APLICACIÓN, INSTITUTO SPEAKNOW

Skills

Student records management

Billing systems and software

Records organization and review

Month-end closing procedures

Advanced English and Spanish

Leadershipandprojects

  • I was in charge of creating and elaborating the content of an English Project directed to Hispanic speakers
  • Being in the process of becoming a coach, directing billing agents working for Comcast (Xfinity)
  • I am working head-to-head with a carrier sales based on the US. Booking and tracking our dedicated carriers. (Specialized on HAZMAT)

Timeline

Carrier Support Specialist

Arrive Logistics
02.2024 - Current

Track and tracing representative/Carrier OPS

06.2021

BILLING REPRESENTATIVE

COMCAST (XFINITY)
01.2016 - 03.2017

ENGLISH TEACHER

INSTITUTO SPEAKNOW
- 1 2021

HIGHSCHOOL DIPLOMA -

PREPARATORIA NUMERO 8

TOEFL CERTIFICATION - undefined

CENTRO DE APLICACIÓN, INSTITUTO SPEAKNOW
JOSUA TORRES PEREZCarrier Support Specialist