Summary
Overview
Work History
Education
Interests
Read, learn, write, walk
Timeline
Generic

Josue Juarez Hernandez

Pedagogist
Soledad de Graciano Sanchez

Summary

I like to learn new thing with each activity i do, finished college recently and i am waiting form my documentation, been working with people for a while.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Teleperformance
08.2023 - 03.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving problems
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Sales Assistant

Sears
06.2018 - 09.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

Bachelor of Education - Pedagogy

Utel
Mexico City, Mexico
05.2001 -

Interests

Learn

Read, learn, write, walk

I like to learn new things to add new skill to my repertorie

Timeline

Customer Service Representative

Teleperformance
08.2023 - 03.2024

Sales Assistant

Sears
06.2018 - 09.2021

Bachelor of Education - Pedagogy

Utel
05.2001 -

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Josue Juarez HernandezPedagogist