Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Josue Kangin Lee Kim

Sales Person
Ciudad de Mexico

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Assistant Manager

MCK1 MEXICO
02.2018 - 02.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Reviewed sales and gross profit report to assess company efficiency.

Waiter

Narita Japanese Cuisine
03.2016 - 01.2018
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Increased sales significantly by upselling higher-end products to customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Answered customers' questions, recommended items, and recorded order information.

Busboy

Gamasot in NY
05.2015 - 08.2015

Busboy

Asian Moon
05.2014 - 08.2014

Teacher's Assistant

Guadalajara Escuela del Futuro
01.2011 - 07.2011

Education

Bachelor of Science - Bachelor's in Pre-Physical Therapy

Pensacola Christian College
Pensacola, FL
08.2010 - 05.2016

Associate of Applied Science -

LaGuardia Community College
Long Island City, NY
03.2017 - 05.2017

Skills

Speak fluently English, Spanish, and Korean Product and service knowledge Money Handling Customer Relationship Management (CRM) Sales Reporting Effective Communication Decision-Making Positive Attitude Microsoft Office

Personal Information

  • Date of Birth: 01/10/92
  • Nationality: Mexican

Timeline

Assistant Manager

MCK1 MEXICO
02.2018 - 02.2024

Associate of Applied Science -

LaGuardia Community College
03.2017 - 05.2017

Waiter

Narita Japanese Cuisine
03.2016 - 01.2018

Busboy

Gamasot in NY
05.2015 - 08.2015

Busboy

Asian Moon
05.2014 - 08.2014

Teacher's Assistant

Guadalajara Escuela del Futuro
01.2011 - 07.2011

Bachelor of Science - Bachelor's in Pre-Physical Therapy

Pensacola Christian College
08.2010 - 05.2016

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Josue Kangin Lee KimSales Person