Josue Mayo
Monterrey
Summary
My name is Josue Mayo, and I am passionate about meeting new people and discovering innovative ways to enhance their experiences. With a diverse background in customer service, I have developed a strong understanding of effective communication and teamwork.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Bilingual Financial Agent
Dolex Dollar Express, Inc
01.2024 - 12.2024
- Financial advisor and customer service, addressing difficulties in foreign shipments, providing solutions and follow ups
Help Desk, Tester
Teleperfomance Cuauhtemoc
01.2019 - 12.2023
- My role initially involved testing a work tool to identify and verify errors in its behavior
- This eventually led to my responsibilities in the help desk
- My task included responding to various customer services situations, followed up on issues, providing solutions, or coordinating with technicians to resolve any problems
Customer Service/Agent Bilingual
Sitel Mexico S.A de C.V
01.2016 - 12.2019
- I worked as a customer support representative for Comcast, providing solutions across various service areas and enhancing customers understanding of the product
- Additionally, I improved my communications skills through this role
Education
AutoCAD Designer -
Red Rocks Community College
Lakewood, CO 01.2007 - 01.2008
English Edu - undefined
McClain High School
Lakewood, CO 01.2000 - 01.2001
Cobaev 08
Veracruz, Mx 01.1999 - 01.2000
Skills
- Troubleshooting
- Microsoft Office
- AutoCAD
- Customer Focus
- Verbal Communication
Timeline
Bilingual Financial Agent
Dolex Dollar Express, Inc
01.2024 - 12.2024
Help Desk, Tester
Teleperfomance Cuauhtemoc
01.2019 - 12.2023
Customer Service/Agent Bilingual
Sitel Mexico S.A de C.V
01.2016 - 12.2019
AutoCAD Designer -
Red Rocks Community College
01.2007 - 01.2008
English Edu - undefined
McClain High School
01.2000 - 01.2001
Cobaev 08
01.1999 - 01.2000
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