Josue Mayo
Monterrey
Summary
My name is Josue Mayo, and I am passionate about meeting new people and discovering innovative ways to enhance their experiences. With a diverse background in customer service, I have developed a strong understanding of effective communication and teamwork.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Bilingual Financial Agent
Dolex Dollar Express, Inc
2024.01 - 2024.12
- Financial advisor and customer service, addressing difficulties in foreign shipments, providing solutions and follow ups
Help Desk, Tester
Teleperfomance Cuauhtemoc
2019.01 - 2023.12
- My role initially involved testing a work tool to identify and verify errors in its behavior
- This eventually led to my responsibilities in the help desk
- My task included responding to various customer services situations, followed up on issues, providing solutions, or coordinating with technicians to resolve any problems
Customer Service/Agent Bilingual
Sitel Mexico S.A de C.V
2016.01 - 2019.12
- I worked as a customer support representative for Comcast, providing solutions across various service areas and enhancing customers understanding of the product
- Additionally, I improved my communications skills through this role
Education
AutoCAD Designer -
Red Rocks Community College
Lakewood, CO 2007.01 - 2008.01
English Edu - undefined
McClain High School
Lakewood, CO 2000.01 - 2001.01
Cobaev 08
Veracruz, Mx 1999.01 - 2000.01
Skills
- Troubleshooting
- Microsoft Office
- AutoCAD
- Customer Focus
- Verbal Communication
Timeline
Bilingual Financial Agent
Dolex Dollar Express, Inc
2024.01 - 2024.12
Help Desk, Tester
Teleperfomance Cuauhtemoc
2019.01 - 2023.12
Customer Service/Agent Bilingual
Sitel Mexico S.A de C.V
2016.01 - 2019.12
AutoCAD Designer -
Red Rocks Community College
2007.01 - 2008.01
English Edu - undefined
McClain High School
2000.01 - 2001.01
Cobaev 08
1999.01 - 2000.01