Jovania Arely Gallardo Flores

• Responsible to coordinate and ensure flawless launch of selected transition projects as per the standard transition process
• Working closely with all ISC functions to ensure alignment with AOP and STRAP data and drive solution implementation cross-functionally.
• Liaison between plants at Shanghai, Guarulhos, Bucharest and Mexicali site and regional functions and will manage a portfolio of line of business initiatives across business units on a weekly calls for the 3 projects handled.
• Develop project plans, including timelines, scope, and resources.
• Identify project stakeholders and ensure their needs are met.
• Assign tasks, set deadlines and monitor team performance.
• Implement project management methodologies and best practices.
• Create status reports and communicate progress to the project team and stakeholders.
• Resolve issues that arise during the project lifecycle.
• Provide expert advice to teams regarding project management principles and techniques.
• Resolved customer inquiries efficiently through multi-channel communication platforms.
• Collaborated with team members to enhance service delivery and operational processes.
• Analyzed customer data to identify trends and develop targeted service initiatives.
• Guided cross-functional teams in addressing complex customer issues for improved outcomes.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed and implemented training programs for new staff, ensuring consistency in procedures.
• Led cross-functional teams to enhance operational workflows and drive process improvements.

• Responsible of initiating Fuel Cell with Torrance engineering team.
• Create and execute the procurement lead and develop new suppliers with capabilities to generate improvement in lead-time, costs.
• Create a new process/MOS for Fuel Cell Electric Compressor Development BMW GEN I, HONDA GEN II and BMW GEN II for Torrance, C.A.
• SAP location for Torrance to be able to release purchase orders from 7083.
• Implemented the process of goods receipt at Torrance for deliveries.
• Make sure requestors to accomplish GR’s, what minimized supplier credit hold.
• Database of suppliers for Torrance assembly requirement’s
• Quoting/Submission of purchase orders.
• Daily follow up of deliveries w/suppliers to receive on time.
• BOM costing.
• Import and export requirements of logistic when sending components to Torrance.
• Coach & Mentor 100% Peer & knowledge sharing with Fuel cell group.
• Indirect ISS Quoting/RFQ Submission/Purchasing/Daily follow up of deliveries/Invoicing.
• Developed new suppliers with new capabilities to generate improvement in lead-time, cost.
• Fuel Cell Projects and New Business with China such as:
• FCC15 REFIRE A, REFIRE B, DFM 50KW FCC15 A and FAW-AVL&FAW-WXD.
• Quoting/Submission of purchase orders
• Daily follow up of deliveries w/suppliers to receive on time.
• Follow with colleagues at SHA and Torrance to achieve customer deliveries on time.
• Developing new suppliers with capabilities to generate improvement in lead-time, costs Creation of the new process/MOS for Fuel Cell Electric Compressor Development for programs such as BMW and HONDA for Mexicali site.
• MOS for all the process that this will require for the first assemblies of Fuel Cell at Mexicali site.
• Quoting Requests/Purchase Order Submission
• Daily follow up of deliveries w/suppliers to receive on time.
• Import and export requirements.
• Solving unexpected issues not considered in the transition.
• Follow up Torrance and Mexicali requests.
• Resolve problems related to delivery, quality or pricing are promptly as well as giving a daily support to supplier.
• Support all internal departments on projects and follow open requirements, vendor performance, and expediting all requirements.
• Ensure that parts will meet our quality requirements, work with supplier to minimize lead-time deliveries and cost savings driving productivity.
• Developed and implemented project timelines to ensure efficient resource allocation.
• Coordinated cross-functional teams to align project goals with organizational objectives.
• Led process improvement initiatives that enhanced workflow productivity and reduced bottlenecks.
• Facilitated stakeholder meetings to communicate project updates and gather feedback effectively.
• Optimized inventory control, reducing waste and improving costefficiency.
• Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
• Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
• Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
• Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.

• Responsibilities such as:
• On time delivery
• Timely and precise processing of purchase orders

Follow open requirements, vendor performance, and expediting all requirements of the approximately 15 to 20 accounts managed .

• Revise and reschedule orders to meet production requirement.
• Understand interaction of production scheduling and materials flow to achieve required customer delivery.
• Review, update, and maintain replenishment systems.
• On time delivery performance.
• Overseas raw material buyer, shortage material control, MPR results control, material expedite
• Process compliance packages for military purchase orders.
• Inventory
• Review inventory levels, excess/obsolete reports, and modifies inventory-planning programs to ensure profitable operation of Company.
• Maintain and develop stock programs as defined by Sales and Materials departments.
• As required, source new parts along with internal and emergency requirements.
• Cost Reduction
• Establish and maintain cost reduction, lead time reduction and inventory reduction programs with suppliers to support company goals.
• Cost savings driving productivity.
• Always make sure first that the part will meet quality requirements, and then working to minimize price and delivery times.
• Supplier support
• Supplier support and contact daily.
• Accept deliveries and review orders received for accuracy and condition of merchandise.
• Assure that documentation is correct. Resolve discrepancy problems with Accounts in a timely manner.
• Review invoices for purchased as required by Accounts Payable.
• Developed and executed project plans to align resources with strategic objectives.
• Analyzed data to identify trends, enhancing decision-making processes for project outcomes.

• Responsible to arrange MX & US shipments by examining destination, route, rate, delivery time, dispatches to carriers. Consolidation lanes, capacity, and customer programs.
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies and invoicing.
• Keep customers informed by forwarding notices, shipment date and method, and status, answering their questions.
• Analyze service issues and carrier quality information and develop clear and concise reports.
• Checking and confirming order status on pick-up and deliveries.
• Analyze freight bills for customer specific required information.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.
• Decision making and problem-solving.
• Managed inventory levels and ensured timely replenishment of stock across multiple departments.
• Coordinated logistics operations to optimize delivery schedules and reduce lead times.