Jozzikh Correa
Brownsville
Summary
A motivated, empathetic individual with strong interpersonal and organizational skills, aiming to kickstart a career as an Intake Specialist. Proficient in correspondence and information reception, I excel in engaging with users to provide assistance. My dedication to quality and professionalism, particularly in the healthcare, law, or social work sectors, is determined.
Overview
5
5
years of professional experience
Work History
Guest Services Cashier
Churchs Chicken
09.2021 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
Sales Associate
Stripes Convenience Store
06.2019 - 01.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
Associate of Arts - General Studies
Texas Southmost College
Brownsville, TX06.2021
High School Diploma -
Porter Early College High School
Brownsville, TX07.2018
Skills
- Strong Work Ethic
- Team player mentality
- Reliability and punctuality
- Client assessment & data collection
- Software proficiency (eg, MS Office, CRM systems, Excel)
- Bilingual
- Case management & documentation
- Multitasking
- Typing Skills (35-40 WPM)
- Scheduling & appointment coordination
Languages
Spanish
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
Guest Services Cashier
Churchs Chicken
09.2021 - Current
Sales Associate
Stripes Convenience Store
06.2019 - 01.2020
Associate of Arts - General Studies
Texas Southmost College
High School Diploma -
Porter Early College High School
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