Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Awards
Languages
Timeline
Generic

Juan AngelEcheverria Maldonado

lakeside

Summary

Talented planner and problem-solver with technical knowledge to successfully contribute to The Country success. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Skilled team player with strong background in combat and training environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Overview

5
5
years of professional experience

Work History

INFANTRYMAN

U.S Army
fort Johnson
07.2022 - 09.2024
  • Contributed to regular drills to help fellow soldiers maintain combat readiness and team preparedness for diverse situations
  • Stored and maintained infantry rifles, machine guns and mines for combat use
  • Employed anti-personnel weapons and anti-tank mines to neutralize enemy forces
  • Inventoried and ordered sensitive and necessary military equipment, medical supplies and food
  • Employed machine guns and anti-armor weapons in defensive and offensive ground combat
  • Conducted regular patrols to ensure area security and surveillance
  • Provided first aid and emergency medical assistance in field conditions
  • Adapted quickly to changing environments and unexpected situations during missions
  • Assisted in the development of operational plans and strategies
  • Trained new recruits on infantry tactics, weapon handling, and survival skills
  • Implemented strict safety protocols during all training and operational activities
  • Demonstrated proficiency in navigational skills using maps and GPS devices
  • Operated and maintained a wide range of military equipment and vehicles
  • Led small infantry units in various operational tasks and exercises
  • Managed inventory control of weapons, ammunitions, and other supplies
  • Ensured compliance with military laws, regulations, and ethical standards
  • Remained calm and poised in rapidly changing, stressful and highly charged situations
  • Communicated clearly and effectively with all team members
  • Assisted in detecting and identifying enemy target locations
  • Used night vision technology to surveil and neutralize enemy targets

SANDWICH ARTIST

Subway
Long Beach
04.2021 - 06.2022
  • Followed company guidelines and safe food handling procedures to prepare menu items using recipes
  • Presented cheerful attitude to clients and assisted customers to customize orders
  • Used different bread types and ingredients to create sandwiches for vegan and non-vegan customers
  • Counted cash drawer and reconciled money with transaction records
  • Cleaned counter using wash, rinse and sanitize method
  • Maintained professional presentation and grooming standards
  • Washed hands between handling foods to prevent cross-contamination
  • Prepared unusual orders to meet customer requests
  • Utilized POS systems accurately to ring up customer orders
  • Marked open food packages with appropriate date information to record shelf life
  • Prioritized food preparation tasks in customer-facing environment
  • Replenished sauces, napkins and containers
  • Worked independently and collaboratively to create sandwiches during peak periods
  • Provided customers with quick service to minimize wait times
  • Used menu knowledge to help customers make orders based on preferences and dietary requirements
  • Adhered to company policies regarding employee conduct and dress code, maintaining a professional appearance at all times
  • Operated kitchen equipment safely, including deep fryers, grills, and microwaves, following proper procedures
  • Tracked inventory levels and restocked supplies as needed to ensure smooth operation
  • Handled customer complaints with professionalism, resolving issues promptly to maintain satisfaction
  • Monitored expiration dates on ingredients to reduce waste and ensure the use of fresh products
  • Coordinated with management to plan staff schedules, ensuring adequate coverage during busy periods
  • Participated in regular training sessions on new products or services offered by the establishment
  • Collaborated with team members to efficiently manage peak hours, minimizing customer wait times
  • Assisted in menu planning by providing feedback on popular items and customer preferences
  • Effectively communicated with kitchen staff to relay custom order requests or dietary restrictions from customers
  • Managed cash register and provided accurate change, maintaining excellent customer service
  • Assisted in maintaining financial records by accurately recording sales transactions
  • Trained new staff in job duties, emphasizing the importance of customer service and safety practices
  • Followed strict health and safety guidelines to prevent food contamination and ensure customer safety
  • Developed a strong understanding of menu items to provide accurate information and recommendations to customers
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant environment for customers
  • Prepared and served a variety of fast food items to customers, ensuring high-quality standards
  • Utilized time-management skills to complete tasks efficiently during high-volume periods without sacrificing quality
  • Implemented promotional campaigns by suggesting upsells or special menu items to customers
  • Conducted routine checks on food storage conditions to maintain freshness and quality
  • Helped customers identify desirable menu items and customize orders
  • Took orders and processed payments for dine-in, carry-out and drive-thru customers
  • Maintained steady work pace to deliver hot, fresh and delicious meals
  • Adjusted food preparation for special dietary requirements and allergies
  • Filled soft drinks, brewed coffee and prepared tea for customers
  • Collected trash and returned reusable items to kitchen for washing
  • Engaged each guest warmly and with friendly demeanor to build positive relationships quickly
  • Restocked serving stations to minimize customer service delays
  • Resolved customer complaints, striving to have happy customer every time
  • Operated POS system to process high volume of transactions accurately
  • Volunteered to work unpopular shifts in support of team members and business needs
  • Packed prepared food with utensils, napkins and condiments
  • Served prepared food and beverages directly to customers in dining area and managed special requests
  • Washed dishes, glassware, and silverware after meals
  • Ordered supplies to maintain operational inventory levels
  • Cross-trained to fill in where needed and maintain strong service levels
  • Complied with food safety and sanitation requirements and regulations
  • Wrapped menu items for serving or for takeout
  • Maintained clean and well-organized counter to attract customers
  • Prepared standardized portions of food to meet presentation and portion standards
  • Trained new staff in safety, sanitation, venue setup and breakdown
  • Set up dining areas and cleared spaces following meals
  • Adhered to company's quality standards, formulas and procedures

CASHIER

arco gas station
Long Beach
01.2020 - 01.2021
  • Maintained high customer satisfaction levels by going extra mile to personalize service
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Learned special prices and promotions and encouraged customers to participate in offers
  • Greeted customers with prompt and friendly service
  • Balanced cash drawers at shift beginning and end
  • Maintained clear checkout area for tidy presentation
  • Assisted customers with locating hard-to-find items
  • Cleaned and sanitized checkouts and other high-touch surfaces
  • Paid attention to surroundings to best serve customers and prevent shrink
  • Provided customers with outstanding customer service exceeding store expectations
  • Received feedback and complaints while demonstrating exceptional customer service
  • Kept up high pace to minimize customer wait times at checkout
  • Answered questions regarding special and seasonal products
  • Adhered to cash handling policies and procedures
  • Set up merchandise displays, including endcaps, floor displays and aisles
  • Maintained knowledge of current products and proper pricing
  • Resolved conflicts with customers and looked for opportunities to improve satisfaction
  • Returned non-purchased products to shelves, maintaining strong visual merchandising
  • Processed transactions quickly and accurately to ensure customer satisfaction
  • Collaborated with team members to meet sales targets and promote special deals or loyalty programs
  • Assisted customers in finding products and provided recommendations when necessary
  • Verified identification for age-restricted purchases according to legal guidelines
  • Used problem-solving skills to address discrepancies in pricing or product information
  • Conducted regular cleaning tasks to ensure a hygienic work environment
  • Handled cash, credit, and debit payments while maintaining accuracy in cash drawer
  • Monitored inventory levels at checkout area and restocked items as needed
  • Adapted quickly to new technology or changes in payment processing systems
  • Managed time efficiently during peak hours to minimize customer wait times
  • Resolved customer complaints with a calm and professional demeanor
  • Maintained cleanliness and organization of checkout area to promote a positive shopping experience
  • Maintained confidentiality of customer transactions and personal information as per company policy
  • Followed all company policies regarding handling of coupons, gift cards, and returns
  • Kept up-to-date with current promotions and store policies to provide accurate information to customers
  • Trained new cashiers on point-of-sale systems, customer service techniques, and store policies
  • Suggested additional products or services based on customer purchases to increase sales
  • Diligently reported any counterfeit currency or suspicious transactions to supervisors
  • Computed transaction totals, processed payments and issued receipts
  • Greeted customers and helped to create welcoming atmosphere
  • Received cash and card payments in line with store's cash handling policy
  • Helped customers obtain additional assistance with different needs and concerns
  • Restocked and front-faced shelves with merchandise
  • Addressed common questions about store products
  • Chatted with customers at checkout for friendly and personalized service
  • Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks
  • Collaborated with team members across different departments
  • Resolved customer complaints, reviewed comments and implemented improvements
  • Handled currency and coins, following correct procedures to minimize loss and maintain accuracy
  • Provided customers with exact change, keeping till in balance

AUTO GLASS INSTALLER

Majestic Auto Glass
compton
06.2019 - 01.2020
  • Company Overview: compton, California
  • Cultivated positive relationships with insurance companies for seamless claim processing for customers
  • Followed industry standards and regulations strictly to ensure high-quality workmanship
  • Installed automotive glass in a variety of vehicle types, ensuring a perfect fit and customer satisfaction
  • Applied sealants and adhesives correctly, ensuring a secure fit and leak-proof seals
  • Demonstrated meticulous attention to detail in cutting custom glass sizes for unique vehicle specifications
  • Drove company vehicle responsibly to perform mobile repair services at customers' locations
  • Repaired chips and cracks in windshields efficiently, minimizing the need for full replacements
  • Utilized specialized tools to remove old or damaged glass without causing harm to vehicles
  • Provided exceptional customer service by addressing concerns and answering questions related to auto glass services
  • Educated customers on the importance of timely repairs to prevent minor damages from worsening
  • Scheduled appointments efficiently, accommodating customer availability while maximizing daily productivity
  • Maintained up-to-date knowledge of new glass installation techniques and tools through continuous learning
  • Troubleshot unexpected issues during installation or repair processes, finding effective solutions promptly
  • Liaised with suppliers to order glass and materials specific to each vehicle make and model
  • Advised customers on maintenance tips to extend the lifespan of their automotive glass
  • Conducted pre-installation checks to assess damage and determine the necessary repair approach
  • Managed inventory of supplies, including glass, adhesives, and tools, keeping track of usage rates
  • Maintained a clean and organized work environment to ensure safety and efficiency during installations
  • Performed quality assurance checks post-installation, guaranteeing defect-free work
  • Stored and reinstalled all parts and fasteners removed during component removal
  • Installed glass, mirrors, door and window hardware in replacement and new installations
  • Conducted accurate field measurements and cut flat glass and mirrors according to specified dimensions and patterns
  • Repaired and replaced auto glass according to specified procedures
  • Ensured efficient use of materials and maintained adequate stock of vehicles
  • Sold flat glass products and services to customers
  • Collected payments from customers for work performed
  • Removed and properly reinstalled damaged and repaired vehicle components
  • Kept company vehicle and equipment properly serviced, clean and in good working order and condition
  • Completed invoices, daily route sheets and weekly reports as required
  • Compton, California

Education

HIGH SCHOOL DIPLOMA -

Long Beach Polytechnic High School
Long Beach
06.2022

Skills

  • Report writing
  • Storage procedures
  • Security procedures
  • Reconnaissance skills
  • Self-motivation
  • Infantry tactics
  • Multitasking capabilities
  • Teamwork Abilities
  • Equipment Maintenance
  • Managing PPE
  • Professional Demeanor
  • Decision-Making
  • Adaptability
  • Situation Analysis
  • Coordinating training
  • Rapid Decision Making
  • Military Protocol
  • Combat Lifesaving
  • Vehicle operation
  • Weapons deployment
  • Analytical Thinking
  • Field Communications
  • Weapons Handling
  • Maintaining equipment
  • Attention to Detail
  • Damage Assessment
  • Analytical Skills
  • Decision Making Abilities
  • Battlefield Medicine
  • Mortar Operation
  • Problem-solving aptitude
  • Time Management
  • Professionalism
  • Written Communication
  • Land Navigation
  • Team Collaboration
  • Teamwork and Collaboration
  • Drill Instruction
  • Effective Communication
  • Military Briefing
  • Martial Arts
  • Physical Fitness
  • Conducting risk assessments
  • Airborne Operations
  • Training expertise
  • Multitasking
  • Manage communications
  • Climbing skills
  • Tactical Operations
  • Code of conduct
  • Conflict Resolution
  • Excellent Communication
  • Foreign Languages
  • Maintenance Oversight
  • Time management abilities
  • Active Listening
  • Soldier training
  • Tactical support
  • Survival techniques
  • Paratrooper Techniques
  • Surveillance techniques
  • Event sequencing
  • Managing safety gear
  • Risk Assessment
  • Strategic Planning
  • Camouflage and Concealment
  • Interpersonal Skills
  • Military Law
  • Reviewing records
  • Interpersonal Communication
  • Team Leadership
  • Organizational Skills
  • Personnel mentoring
  • Reliability
  • Goal Setting
  • Night operations
  • Operational procedures
  • Hand-to-hand combat
  • Continuous Improvement
  • Artillery Support Coordination
  • Briefing leadership
  • Intelligence Gathering
  • Amphibious Operations
  • Multitasking Abilities
  • Anti-Armor Tactics
  • Combat Operations
  • Drill and Ceremony
  • Endurance training
  • Identifying hazards
  • Problem-solving abilities
  • Maintain vehicles
  • Task Prioritization
  • Adaptability and Flexibility
  • Radio operation
  • Team building
  • Safety Guidelines
  • Counterterrorism strategies
  • Explosive handling
  • Combat Readiness
  • Problem-Solving

Hobbies and Interests

  • Shooting range
  • Hiking
  • Camping
  • Driving
  • Playing guitar
  • Lock picking
  • Basketball
  • Fixing anything

Awards

  • Army superior unit w/ gold frame ribbon.
  • Army merit unit award with gold frame ribbon.
  • Valorous unit award with gold frame ribbon.
  • Army service ribbon.
  • National defense service medal.

Languages

  • English, Bilingual or Proficient (C2)
  • Spanish, Bilingual or Proficient (C2)

Timeline

INFANTRYMAN

U.S Army
07.2022 - 09.2024

SANDWICH ARTIST

Subway
04.2021 - 06.2022

CASHIER

arco gas station
01.2020 - 01.2021

AUTO GLASS INSTALLER

Majestic Auto Glass
06.2019 - 01.2020

HIGH SCHOOL DIPLOMA -

Long Beach Polytechnic High School

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Juan AngelEcheverria Maldonado