Juan Carlos Heredia Regalado
Columbus
Summary
Industrial engineering professional with robust background in insurance, automotive and metallurgical industries. Proven ability to enhance team performance and drive results through effective collaboration and adaptability. Skilled in process optimization and problem-solving, consistently meeting high standards of quality and efficiency.
Overview
9
9
years of professional experience
Work History
Quality Coordinator Engineer
PARTNER CARE SERVICES INC.
01.2025 - Current
- Supervise teams and direct contact with customers with their requirements
- Interpretation of customer's working instructions plans and visual aids for our operation team
- Direct contact with customers to find new projects
- Keeping records of inspection information (measurements, number of OK and NOK products)
- Approval or rejection of materials according to the established quality standards
Customer Service and Quality Coordinator
PARTNER INPLANT SOLUTIONS ONE S.A. DE C.V.
03.2024 - 01.2025
- Supervise team and direct contact with customers with their requirements or emergencies
- Interpretation of customer's working instructions plans and visual aids for our operation team
- Supervision of more than 30 Inspectors in different projects
- Approval or rejection of materials according to the established quality standards
- Verifying that the released sampled, approved or rejected material have been correctly identified
- Keeping records of inspection information (measurements, number of OK and NOK products)
- Communication with other areas management and areas of improvement
Sales Representative
TOYOTA TSUSHO MEXICO
10.2023 - 01.2024
- Sales Representative in MAP (Material and Auto Parts Accessories)
- National and International customer service
- Service to international suppliers (Asia)
- Creation of purchase and sales orders
- Rundowns and Waterfalls Update
- Creation of Invoices, Letter of Delivery, Works, packing slip, RR
- Tracking shipments to customer/supplier
- Sales negotiations with customers/supplier
- Development of price journals
- Inventory control of materials
Operations Specialist LISON
SCHNELLECKE LOGISTICS
01.2023 - 10.2023
- Suppliers service
- Control of empty containers in warehouse
- Report of daily shipments of empty containers
- Preparation of the invoice request to export empty containers
- Weekly report on defects found in empty containers
- Elaboration and control of Excel pivot tables
Spatial Data Specialist I
HERE LATAM MEXICO
06.2021 - 01.2022
- Elaboration and control of Excel pivot tables
- Application of the Agile method as a working tool for the fulfillment of requested deliverables
- Customer service
Customer Service
SERVIACERO WORTHINGTON
01.2020 - 12.2020
- Inventory management support
- Management of sales and distribution orders
- Confirmation of sales closing (customers Zone 2)
Sales Advisor
WEST ELM
06.2016 - 02.2017
- Inventory control and storage
- Monitoring delivery orders
- Responsible for the development of the customer experience
Education
Bachelor of Science - Industrial Engineering
La Salle Bajio University
Leon, Gto.12-2020
Skills
- Customer relations
- Training and development
- Planning and coordination
- Sales experience
- Analytical and strategic thinking
- Teamwork
- Leadership
- Adaptation to change
- Staff management
- Interpersonal relations
- Negotiation and sales skills
Languages
Spanish (native language)
Advanced English
Additional Documents
- Driver's license
- Military draft
Awards
Graduated with excellence from Industrial Engineer.
Personal Information
- Passport Number: N05019084
- Title: Industrial Engineer
- Visa Status: TN VISA:20243445090051
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of more than 30 staff members.
- Achieved continuous improvement by completing customer requirements with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid Certification
- Ohio Driver's License
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits401k matchTeam Building / Company RetreatsSoftware
Microsoft Office
SAP ( Basic)
Quote
Everything negative - pressure, challenges - is all an opportunity for me to rise.
Kobe Bryant
Interests
Gym
Sports
Traveling
Quality
Logistics
Sales
Timeline
Quality Coordinator Engineer
PARTNER CARE SERVICES INC.
01.2025 - Current
Customer Service and Quality Coordinator
PARTNER INPLANT SOLUTIONS ONE S.A. DE C.V.
03.2024 - 01.2025
Sales Representative
TOYOTA TSUSHO MEXICO
10.2023 - 01.2024
Operations Specialist LISON
SCHNELLECKE LOGISTICS
01.2023 - 10.2023
Spatial Data Specialist I
HERE LATAM MEXICO
06.2021 - 01.2022
Customer Service
SERVIACERO WORTHINGTON
01.2020 - 12.2020
Sales Advisor
WEST ELM
06.2016 - 02.2017
Bachelor of Science - Industrial Engineering
La Salle Bajio University
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