Juan Martin Del Campo

NATIONAL CITY

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Mechanic Assistant

Performance Auto Repair & Smog

2021.05 - 2021.08

Conducted routine oil changes, tire rotations, fluid replacements, bulb changes and basic vehicle maintenance in alignment with customer requests.
Cleaned and organized work areas, tools and equipment to support productivity.
Promoted shop safety by cleaning work areas and removing hazardous materials.
Tested vehicles after repairs to verify performance, safety and functionality.

Shift Leader

Baskin Robbins

2022.02 - Current

Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Frequently inspected production area to verify proper equipment operation.

Education

Bachelor of Engineering - Mechanical Engineering

Instituto Tecnologico De Tijuana, Calz Del Tecnológico 12950, Tomas Aquino, 22414 Ti

06.2024

9.3 Overall Score, Instituto Tecnologico De Tijuana, 5th year - 5.0 GPA Conversion

Skills

Facilitating Change
Client Service
High-Volume Environments
Billing and Payment Processing
Handling Customer Complaints
Hospitality Service

Patient Profiles
Team Motivation
Creative Solutions
Employee Relationships
Team Leadership
POS System Operations

Languages

English

Bilingual or Proficient (C2)

Spanish

Bilingual or Proficient (C2)

Timeline

Shift Leader - Baskin Robbins

2022.02 - Current

Mechanic Assistant - Performance Auto Repair & Smog