Juan Martinez
San Diego California ,MEX
Summary
Dynamic professional with extensive experience in customer service and transportation, notably as a Rideshare Driver for Uber. Demonstrated exceptional communication and schedule management skills, ensuring a high level of passenger satisfaction. Proven ability to maintain a clean driving record while providing safe and punctual rides. Committed to excellence in service delivery.
Overview
20
20
years of professional experience
Work History
Rideshare Driver
Uber
01.2017 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Customer Service Cashier
Walmart
11.2014 - 10.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Stock Supervisor
Tommy Hilfiger
02.2007 - 08.2013
- Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
- Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
- Maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines within the warehouse.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Cook Helper
El Picosito
03.2005 - 10.2006
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
Education
No Degree - International Business
College
Southwestern College 09-2005
High School Diploma -
High School
Southwest High 05-2005
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
- Punctuality
- Vehicle maintenance
- Safe driving
- Cleanliness
- Clean driving record
- Grinder
- Air impact tool
- Plasma Cutter
Grinder, air impact tools and plasma cutter
My father-in-law worked for 30 years as a welder in different companies in San diego. Over the years he taught me how to learned grinding skills. Technical knowledge, patience, attention to detail and physical stamina. also, learned air impact and plasma cutter. these are one of the reasons I'm trying to learn how to be a welder myself.
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Rideshare Driver
Uber
01.2017 - Current
Customer Service Cashier
Walmart
11.2014 - 10.2015
Stock Supervisor
Tommy Hilfiger
02.2007 - 08.2013
Cook Helper
El Picosito
03.2005 - 10.2006
No Degree - International Business
College
High School Diploma -
High School
Similar Profiles
Tiffany MyersTiffany Myers
Uber Partner at UberUber Partner at Uber
Melisa ZamoranoMelisa Zamorano
Uber at UberUber at Uber
Seline JosephSeline Joseph
Driver at UBERDriver at UBER
Elijah AldredElijah Aldred
Uber Partner at UberUber Partner at Uber
Bruno ESQUERBruno ESQUER
Warehouse Packer at Deerhorn Valley VineyardsWarehouse Packer at Deerhorn Valley Vineyards