Juan Alberto Salazar Marroquin
Sales Representative
Monterrey
Summary
Results-driven Sales Representative with over 9 years of experience in the metal-mechanical sector, specializing in the automotive industry. Proven track record of developing strategic client relationships and driving revenue growth through innovative sales strategies. Adept at navigating complex negotiations and market dynamics to achieve exceptional results.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Commercial Sales Representative
Serviacero Worthington
5 2019 - 2 2024
- Led cold-calling and scheduled client visits in the Northern region of Mexico, resulting in a 25% increase in new client acquisitions, focusing primarily on the automotive sector.
- Identified and developed new business opportunities, contributing to a 30% increase in regional market share in the automotive industry.
- Negotiated and closed sales for multi-million-dollar projects, maintaining a strong market presence in the automotive, agricultural, consumer goods, and electronics sectors.
- Conducted over 100 on-site and remote customer visits annually, maintaining a 98% customer satisfaction rate.
- Managed Purchase Orders (POs) and credit applications, ensuring a 100% on-time delivery rate for automotive clients.
- Analyzed sales forecasts and optimized inventory management, reducing stock aging beyond 30 days by 20%.
- Sourced alternative steel options, maintaining a 95% order fulfillment rate during supply chain disruptions.
- Monitored and reported daily sales performance, exceeding monthly targets by 15% on average.
- Collaborated with production, logistics, marketing, quality, engineering, inventory, and administration teams, leading to a 15% reduction in operational lead time.
- Effectively managed and recovered overdue accounts, reducing overdue balances by 40%.
Customer Service Specialist
Serviacero Worthington
04.2015 - 05.2019
- Managed a portfolio of 30+ automotive clients, achieving a 98% customer retention rate.
- Created over 500 sales orders and conducted simulations for flat steel roll cuts, optimizing material usage by 10%.
- Administered inventory turnover, reducing stock holding costs by 15%.
- Analyzed consumption trends and forecasts, directly contributing to a 20% increase in accuracy of demand planning.
Sales and New Business Development Intern
Serviacero Worthington
10.2014 - 03.2015
- Supported the launch of 3 new projects targeting the automotive sector, contributing to $500,000 in new revenue.
- Managed purchase orders and executed spot sales, achieving a 90% success rate.
- Assisted in compliance with international steel handling standards, enhancing product quality control processes.
Education
Bachelor’s Degree in Business and Manufacturing Technology -
Universidad del Valle de México (UVM), Monterrey Campus
Skills
- Leadership and Team Collaboration
- Effective Communication
- Strong Customer Service Orientation
- Decision Making and Problem Solving
- Patience and Active Listening
Certification
Effective Decision Making (2016)
Accomplishments
- Recognized for Outstanding Spot Sales Performance (2018)
- Awarded Salesperson of the Year (2021)
- Recipient of Serviacero Values Award (2022)
Affiliations
Member, Automotive Industry Action Group (AIAG)
Notableprojects
- Managed key account for [Major Automotive Client], resulting in a multi-year contract worth $2 million annually.
- Led the introduction of a new automotive steel product to market, generating $500,000 in additional revenue in the first year.
Languages
English (Intermediate - B1 Level)
Timeline
Customer Service Specialist
Serviacero Worthington
04.2015 - 05.2019
Sales and New Business Development Intern
Serviacero Worthington
10.2014 - 03.2015
Commercial Sales Representative
Serviacero Worthington
5 2019 - 2 2024
Bachelor’s Degree in Business and Manufacturing Technology -
Universidad del Valle de México (UVM), Monterrey Campus
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