Juan Antonio Miranda Monteverde
Ingeniero En Sistemas Computacionales
Los Mochis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Supervisor de obra
Kb-TEL Telecomunicaciones S.A. de C.V.
06.2019 - 04.2023
- Monitoring and supervision of personnel with all types of situations, accidents, concerns and involving the corresponding areas
- Responsible for 50 TELMEX installation technicians
- Coordinate and supervise the administration of resources
- Administration and management of assigned operational personnel
- Field supervision of personnel and work in progress
- Responsible for managing the job pool and customer satisfaction, ensuring attention to all service orders, validating that the work performed is within the standard
- Daily progress reports of assigned service orders.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
Agente de Ventas
Industrias Unidas S.A. de C.V. (IUSA)
04.2017 - 04.2019
- Responsible for the client portfolio in the northern area of
the state of Sinaloa, prospecting and introducing new products to the market, guiding and training clients. - Logistics coordination for delivery times
- The portfolio was increased by 20% and market participation was significantly improved.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Ejecutivo de Ventas con soporte técnico en campo
VDM Video Diversiones de México
10.2003 - 01.2017
- Customer prospecting, closing sales, route design, user support
- Preparation of process manuals, regulations, equipment administration
- Resource Optimization
- Staff training and development
- Design of new routes, Support and programming
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - System Engineer
Instituto De Estudios Superiores De Los Mochis
05.2001 -
Skills
Critical Thinking
undefinedDiplomas
- Diplomado en Habilidades Gerenciales
- Diplomado en Administración del Tiempo
- Diplomado en Servicio al Cliente
Languages
Español
Inglés
Timeline
Supervisor de obra
Kb-TEL Telecomunicaciones S.A. de C.V.
06.2019 - 04.2023
Agente de Ventas
Industrias Unidas S.A. de C.V. (IUSA)
04.2017 - 04.2019
Ejecutivo de Ventas con soporte técnico en campo
VDM Video Diversiones de México
10.2003 - 01.2017
Bachelor of Science - System Engineer
Instituto De Estudios Superiores De Los Mochis
05.2001 -
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