Juan Carlos Gonzalez Argudín

Juan Carlos specializes in facilitating adult learning processes in a classroom environment. He has considerable executive coaching, leadership development, change management, sales training and presentation skills experience in the automotive, banking, consumer products, financial services, oil, and pharmaceutical sectors.

Juan Carlos has been part of several international training and development faculties dedicated to manage, design, and deliver corporate behavior and cultural change interventions, and has conducted leadership development, sales development, customer service improvement, relationship management, management development, presentation skills, train-the-trainers, sales negotiation, coaching and feedback, and Situational Leadership training across all levels of the organizations.

For over 25 years he has supported client project teams by translating training materials into spanish for client development sessions, attended conferences and industry events to discuss consulting opportunities, and acted as a Master Trainer for several internal instructor faculties.

Past assignments with clients include Abbott, American Express TRS Company; Axalta; Bancomer; Banamex; Black & Decker; Daimler-Chrysler, Deloitte & Touche; Dufry: DuPont; Duwest; Exxon-Mobil; Hewlett-Packard; Honeywell; Johnson & Johnson; Merck, Sharp and Dohme; Mopar; Motorola Solutions; Newell Rubbermaid; Novartis; Pfizer; Sanofi Aventis; Starwood Hotels; Serono Laboratories; Sherwin-Williams; TransOcean; Unilever; Wyeth Nutrition; and Xerox among others.

• Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
• Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
• Developed and designed the sales training manual and training aids to enhance and simplify training processes.

• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Managed all exempt employee coaching, training and performance improvement actions.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Organized and edited training manuals, multimedia visual aids and other educational materials.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Trained staff during demonstrations, meetings, conferences and workshops.
• Coordinated technical training and personal development classes for staff members.
• Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
• Directed field training to enhance participants' skills.
• Delivered new employee onboarding and training sessions via [Software].
• Conducted training courses and prepared videos for long-term use.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Selected and assigned instructors to conduct specific training programs.
• Planned corporate annual summer and holiday events and team building-based training initiatives.