Juan Carlos Ibarra Delgado
Quality Supervisor & Documents Controls Leader
Ciudad Rio Bravo, Tamaulipas
Summary
Accomplished Quality Supervisor with a proven track record at SAMI DE LA FRONTERA, directly supporting to Valeo Rio Bravo following their Quality Systems. Enhancing quality management systems and fostering teamwork. Spearheaded initiatives reducing customer complaints significantly, demonstrating exceptional procedural development and leadership skills. Excelled in driving continuous improvement, showcasing a proactive approach and responsibility in quality control and team management.
Overview
9
9
years of professional experience
1
1
Language
Work History
Quality Supervisor & Documents Controls Leader
SAMI DE LA FRONTERA
10.2020 - Current
- Creation and monitoring of quality instructions, visual instructions following Valeo quality process.
- Follow up to VIMS due to customer concerns.
- Led regular team meetings to review performance metrics, identify areas of improvement, and develop action plans for progress.
- Conducted root cause analyses on recurring defects leading to long-lasting solutions and increased customer satisfaction.
- Developed monthly reports showing inspections and improvements.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Maintained QA programs.
- Directed and supervised 5 employees involved in product inspection and quality control procedures.
- Maintained inspection equipment and handled repair calls if equipment needed professional repair.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Identified team weak points and implemented corrective actions to resolve concerns.
QUALITY TECHNICIAN
STG MEX INDUSTRIAL SOLUTIONS
01.2018 - 10.2020
- JIS sequenced process ( 2 years doing this process )
- Shipments preparation based on the customer requirements.
- SAP manage.
- Scrap disposal follow up.
- QC HOLD inventory area leadership.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
QUALITY INSPECTOR
Steelcase Inc.
12.2015 - 04.2017
- Material sorting coordinator.
- Identified defects during cyclical checks.
- Identified and helped resolve non-conforming product issues.
- Inspected material with accuracy, reporting problems or defects quickly.
- Creation and follow up of quality alerts, visual instructions & work instructions.
Education
Universidad Del Atlantico
Lic. Administracion De Empresas12-2025
Skills
Procedure development
Quality management systems
Teamwork
Proactive
Responsibility
Timeline
Quality Supervisor & Documents Controls Leader
SAMI DE LA FRONTERA
10.2020 - Current
QUALITY TECHNICIAN
STG MEX INDUSTRIAL SOLUTIONS
01.2018 - 10.2020
QUALITY INSPECTOR
Steelcase Inc.
12.2015 - 04.2017
Universidad Del Atlantico
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