Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUAN CARLOS MACIAS ELIZONDO

DIRECTOR OF OPERATIONS
Ciudad De Mexico

Summary

Results-driven Executive with over 20 years of leadership in driving organizational growth and operational excellence. Proven track record in developing and executing strategic initiatives that enhance efficiency, optimize resources, an lead to substantial revenue growth. Adept at cultivating relationships with stakeholders at all levels while leading high-performing teams to achieve ambitious business objectives.

Overview

2025
2025
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Director of Operations

7-Eleven
04.2024 - Current
  • Responsible for overseeing the operational performance of a network of 650 stores
  • P&L Management, Operational Excellence, Growth & Expansion & Team Leadership.


I am committed to delivering exceptional results through strategic leadership, operational excellence, and a customer-centric approch.

Director of Operations

7-Eleven
9 2019 - 03.2024
  • Responsible for overseeing the operational performance of a network of 400 stores


My key responsibilities include:

  • P&L Management
  • Operational Excellence
  • Growth & Expansion
  • Team Leadership
  • Performance Metrics


Head of Omnichannel & Commercial Manager

7-Eleven
2 2012 - 8 2019

Design & Deploy Business Strategies, Vendors Negotiations, Building High Performance Teams & Results-Oriented.


Partnerships & Collabs:

Rappi, Amazon, Mercado Libre, Estafeta, Netflix, Banorte


Top Vendor Negotiations:

Philip Morris, British American Tobacco, Nestle, Unilever, P&G

City Bank, BBVA, Banorte, Santander

Amazon, Uber, Netflix, Google, Apple


Results:

  • 7-Eleven Delivery Service powered by Rappi
  • Amazon Lockers & Pick up Point Programs
  • 7- Eleven APP Services
  • 7 PAY (Cash In Payments Billers & e-Commerce)
  • Remittences with +10 Money Transmitters
  • 7-Eleven N2 Financial Card (Banorte & Mastercard Parnership)



Business Unit Manager

Farmacias Benavides (Walgreens Boots Alliances)
04.2008 - 01.2012

I lead the formulation and execution of a customer-centric commercial strategy aimed at maximizing business growth and enhancing profitability across the organization for

Tobacco, Cold Vault, Snacks, Grocery & Financial Services in a retail-drugstore.


My core responsibilities include:

- Customer-Centric Strategy Development

- Sales Leadership & Performance Optimization

- P&L Oversight and Business Maximization

- Building Strategic Customer Relationships

- Market Insights and Strategic Reporting

Business Development Manager

HEB
10.2000 - 03.2008

Grocery, Non Grocery, Pet Food, Soft Drinks, Salty Snacks.

Education

Digital Transformation Professional -

MIT Massachusetts Institute of Technology
04.2025

D1 Business Management & Leadership -

IPADE Business School
Monterrey, Nuevo León, Mexico
10.2021 - 06.2022

MBA -

EGADE - Tec De Monterrey 
San Pedro, Nuevo León, Mexico
01.2007 - 04.2009

Bachelor of Science - Economics

Tec De Monterrey
Monterrey, Nuevo León, Mexico
08.1994 - 12.1998

Skills

Strategic Vision & Leadership

Operational Excellence

Data-Driven Strategy Development

Digital Transformation

Change Leadership

Timeline

Director of Operations

7-Eleven
04.2024 - Current

D1 Business Management & Leadership -

IPADE Business School
10.2021 - 06.2022

Business Unit Manager

Farmacias Benavides (Walgreens Boots Alliances)
04.2008 - 01.2012

MBA -

EGADE - Tec De Monterrey 
01.2007 - 04.2009

Business Development Manager

HEB
10.2000 - 03.2008

Bachelor of Science - Economics

Tec De Monterrey
08.1994 - 12.1998

Director of Operations

7-Eleven
9 2019 - 03.2024

Head of Omnichannel & Commercial Manager

7-Eleven
2 2012 - 8 2019

Digital Transformation Professional -

MIT Massachusetts Institute of Technology
JUAN CARLOS MACIAS ELIZONDODIRECTOR OF OPERATIONS