BPO 2 Business Analyst & ITQA Manual Testing
TCS México Tata Consultancy Services .
guadalajara, Jalisco
1 2018 - 7 2024
- 2018 was working departament of disputes Recoveries DCNF debit card non fraud and DCF debit card froud ACH and for next Year and then was move over to BAT team Bussines Acepptance Testing was working manual testing with the tools DCC _JIRA _PORTAL-Qtest . P1Test Fidelity- FDR 2023 then was move over to .IT QA / Software Tester / Manual Testing KYC AML Analyst
- Card Operation Testing
.Manual Bench Testing & Semi-automatic testing. - Requirements analysis for Test Cases and Test Plans creation.
- SW Defect report and analysis and defect resolution.
Report and resolved test procedure defects to keep improving test plans. - Support complex features test execution
Support the definition of ECU Simulation requirements for bench level testing.Support the troubleshooting of problems/blockers reported by other testers - Support the defect validation of critical gating defects.
Generate and improve documentation to increase the efficiency during test runs. - Support as required, Test KPIs generation to monitor test progress, blockers, and test runs completion.
- Actively participated with Client meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Increased resource efficiency by analyzing detailed business requirements.
- Provided technical support for troubleshooting analytics and reporting issues.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
