Summary
Overview
Work History
Education
Skills
Websites
Certification
SOFTWARE
Software
Timeline
Generic
JUAN IGNACIO IGNACIO DELGADILLO

JUAN IGNACIO IGNACIO DELGADILLO

Project Manager
Nuevo Vallarta

Summary

Accomplished Project Manager offering 5 years of experience in hospitality, healthcare, and entertainment sectors. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.


Overview

8
8
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Gerente de Proyectos

Operadora Vallarta Park SA de CV - Vidanta
11.2023 - Current
  • Led operational optimization projects in entertainment parks in Nuevo Vallarta andRiviera Maya, including openings, infrastructure improvements, and logistics for large-scale shows such as Cirque du Soleil.
  • Coordinated the development and execution of construction projects based onoperational and scenic requirements for theme parks and the Cirque du Soleil Theater,ensuring functionality, efficiency, and guest experience.
  • Designed and implemented operation manuals, service standards, and processes forentertainment areas across multiple locations.
  • Drove internal communication and branding strategies, developing campaigns, brandsheets, and naming for hotels, restaurants, spas, and entertainment centers within thegroup.
  • Directed the design and production of advertising materials and digital solutions,including a mobile app and website with digital menus for over 200 restaurants in theportfolio.
  • Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.

Coordinador de TI y Proyectos

Operadora Hospitalaria Tepic, S.A.P.I. de C.V.
10.2020 - 10.2023
  • Implemented operational processes in hospital environments aligned with quality andefficiency standards, including ISO 27001 and frameworks such as MAAGTICSI.
  • Developed contingency and continuity plans (DRP, BCO), strengthening operationalresilience in medical units across South America and Nayarit.
  • Led technology projects including BMS, RFID inventory control, structured cablingimprovements, and architectural plan reviews for hospital facilities.
  • Coordinated the implementation and training of the Ehcos hospital system, benefitingover 2,500 users and standardizing clinical and administrative processes.
  • Managed ticket tracking and closure in Jira, ensuring SLA compliance and optimizingtechnical support.
  • Administered operational databases from multiple systems, generating analytical reportsto support strategic decision-making.
  • Supervised spare parts management and stock control in critical areas, including keysupplier administration and inventory control to guarantee uninterrupted hospitalservice operations.
  • Entered data, generated reports, and produced tracking documents.

Jefe de implementación Tecnológica

CATT - Punto IoT S.A. de C.V
01.2018 - 10.2020
  • Responsible for coordinating technical staff in the implementation of automation(domotics) projects for residential and commercial properties.
  • Led the installation and commissioning of over 250 P2P cameras for the videosurveillance system at the C5 center in the state of Nayarit.
  • Participated in technical installations including structured cabling, CCTV, IP telephony,WiFi networks, access controls, and fire alarm systems (FAS).
  • Collaborated in the development and implementation of CRM and ERP systems forSMEs, optimizing their operational and administrative management.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.

Education

Bachelor of Science - Business Administration

Universidad Autónoma De Nayarit
Tepic, Nayarit
05.2001 -

Skills

Project leadership

Technical troubleshooting

Team management

Stakeholder communication

Agile project management

Project management

Cross-functional team coordination

IT infrastructure

Scrum master

Websites

Certification

ITIL v4

SOFTWARE

  • Jira
  • Click Up
  • Slack
  • Trello
  • Microsoft Project
  • Autocad

Software

Jira

Click Up

Trello

Microsoft Project

Auto Cad

Timeline

Gerente de Proyectos

Operadora Vallarta Park SA de CV - Vidanta
11.2023 - Current

Coordinador de TI y Proyectos

Operadora Hospitalaria Tepic, S.A.P.I. de C.V.
10.2020 - 10.2023

Jefe de implementación Tecnológica

CATT - Punto IoT S.A. de C.V
01.2018 - 10.2020

Bachelor of Science - Business Administration

Universidad Autónoma De Nayarit
05.2001 -

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JUAN IGNACIO IGNACIO DELGADILLOProject Manager