Juan Jose López Heredia

• Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.

• Developed and enacted safety and quality control plans.
• Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
• Reviewed production work processes to detect possible safety concerns, drafting corrective measures where appropriate.
• Supported safety inspection, providing information and facilities guidance to OSHA inspectors during walk-throughs.
• Training personnel.
• High Risk work permits.
• Risk análisis.
• Support on Leed Certificación program.

• Developed and enacted safety and quality control plans.
• Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
• Reviewed production work processes to detect possible safety concerns, drafting corrective measures where appropriate.
• Supported safety inspection, providing information and facilities guidance to Goverment inspectors during walk-throughs.

• Monitoring of environmental conditions that applied to the wind turbine fundation project.
• Developed and enacted safety and quality control plans.
• Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
• Reviewed production work processes to detect possible safety concerns, drafting corrective measures where appropriate.
• Supported safety inspection, providing information and facilities guidance to Goverment inspectors during walk-throughs.

• Monitored workplace activities to determine compliance with safety regulations and standards.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Investigated incidents, determining root causes and implementing corrective actions.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
• Developed and implemented safety policies and procedures to promote workplace safety.
• Provided new-employee health and safety orientations and developed materials for presentations.
• Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
• Researched and devised new safety initiatives and strategies to improve safety performance.
• Devised and monitored safety performance metrics to assess and improve safety performance.

• Waste management.
• Development of legal documentación.
• Risk Análisis.
• Contractor Safety Program.
• Development of state and federal COA
• Developed and enacted safety and quality control plans.
• Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
• Reviewed production work processes to detect possible safety concerns, drafting corrective measures where appropriate.
• Supported safety inspection, providing information and facilities guidance to OSHA inspectors during walk-throughs.

• Monitored workplace activities to determine compliance with safety regulations and standards.
• Waste management.
• Development of legal documentación.
• Risk análisis.
• Support to the implementación of corporate plan for the evaluación and prevention of Safety Risk and environmental protection.

Development of an environmental impact statement.

Hydrology studies.

Geomática, use of global positioning systems.

• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Sorted, organized, and maintained files.
• Federal and State, COA development.