Seasoned Production Coordinator with background in overseeing all aspects of production operations from planning to execution. Possess strong organizational skills, enabling effective management of resources and ensuring productions run smoothly. Skilled at fostering team collaboration, resolving challenges promptly, and contributing to improved efficiency. Previously implemented strategies that enhanced operational processes and elevated overall production quality levels.
Hi, I’m
Juan Manuel Acevedo Ovante
Tijuana
Summary
Overview
28
years of professional experience
Work History
Metal TextilesTijuana
Planning and Production Coordinator
06.2023 - Current
Job overview
- Directed production schedules to ensure timely client deliveries.
- Worked with various departments to streamline production workflows, achieving a significant lead time reduction.
- Conducted inventory analysis, resulting in decreased stockouts by 10%.
- Evaluated workforce, equipment, and material needs to ensure production targets.
- Achieved higher delivery rates within deadlines.
- Raised stock of finished goods and raw materials to optimal levels.
- Coordinated and scheduled daily production activities to ensure efficient operations.
- Prepared and maintained accurate records of production processes, materials used, and finished products.
- Collaborated with other departments, such as engineering, sales, and marketing, to ensure smooth execution of projects.
Astrophysics IncTijuana
Planning Supervisor
04.2022 - 06.2023
Job overview
- Crafted daily/weekly schedules for production tasks
- Evaluated material, equipment, and labor needs for optimized production processes
- Developed comprehensive status reports
- Monitored production issues for smooth operations
- Elevated OTD metrics consistently
Metal TextilesTijuana
Planning and Production Coordinator
08.2016 - 04.2022
Job overview
- Directed production schedules to ensure timely client deliveries
- Worked with various departments to streamline production workflows, achieving a significant lead time reduction
- Conducted inventory analysis resulting in decreased stockouts by 10%
- Evaluated workforce, equipment, and material needs to ensure production targets
- Achieved higher delivery rates within deadlines
- Raised stock of finished goods and raw materials to optimal levels
- Coordinated and scheduled daily production activities to ensure efficient operations.
- Prepared and maintained accurate records of production processes, materials used, and finished products.
- Collaborated with other departments such as engineering, sales and marketing, to ensure smooth execution of projects.
Brady CorporationTijuana
Production Planner and Expidator
04.2015 - 08.2016
Job overview
- Assigned work orders to appropriate departments
- Accelerated order processing to meet customer urgency
- Craft detailed production schedules for daily, weekly, and monthly operations
- Managed variation in shipping plans through effective customer communication
- Adhered to production schedules to ensure timely order processing
- Oversaw job progress ensuring timely completion
- Generated reports on performance metrics including throughput times and lead times
Bluestreak Electronics
Production Planner
09.2008 - 04.2015
Job overview
- Allocated tasks to staff
- Ensured quality control for all orders
- Streamlined operational workflows to enhance efficiency
- Coordinated discussions on time management obstacles with customer account managers
- Facilitated interdepartmental teamwork
- Maintaining regular customer contact to confirm specifications
- Managed cross-border material shipments across North America
- Oversaw stock management in North American regions
- Performed cycle counts
- Coordinated with R&D to update new part numbers
- Ensured accuracy of product specifications
- Developed and maintained production schedules to meet customer demands.
- Created and implemented plans for inventory control, material requirements, and production processes.
- Monitored the progress of production activities to ensure on-time delivery of products.
- Coordinated with other departments such as engineering, purchasing, and warehouse to ensure smooth operations.
- Analyzed data from various sources such as sales orders, forecasts, inventories. to create accurate production plans.
- Determined resource allocations based on available resources and forecasted demand.
HYSON S.A. DE C.V.
Customer Service for Rain Bird
02.2008 - 08.2008
Job overview
- Delivered technical assistance to customers
- Resolve customer issues efficiently
- Enhanced customer satisfaction through personalized service
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
- Performed data entry tasks to keep records up-to-date and accurately entered into the system.
- Resolved customer complaints in a timely manner by addressing root causes of the issue.
TELVISTA S.A. DE C.V.
Customer Service Representative
01.2002 - 02.2008
Job overview
- Handled customer complaint cases efficiently
- Assist customers with dial-up and DSL connectivity issues
- Ensure client satisfaction consistently
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
TELVISTA S.A. DE C.V.
Customer Service Representative for CompUSA (USA & Puerto Rico)
02.2003 - 03.2004
Job overview
- Handled follow-ups in customer complaint cases.
- Provided updates on inventory conditions regularly
- Achieved higher profit margins by optimizing sales strategies
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
TELVISTA S.A. DE C.V.
Customer Service for Mexicana de Aviacion (USA, Canada & Mexico)
01.2002 - 02.2003
Job overview
- Coordinated airline bookings
- Handled travel schedule modifications
- Assisted travel agents efficiently
- Enhanced client interactions
- Received incoming calls from customers and responded to inquiries about product features and benefits.
- Maintained a professional attitude while providing excellent customer service.
- Resolved customer complaints in a timely manner by addressing root causes of the issue.
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
MARHEDSA S.A. DE C.V.
Administrator
08.1996 - 02.2001
Job overview
- Executed timely payroll calculations
- Managed accounts receivable and payable efficiently
- Compiled comprehensive monthly performance reports
- Prepared detailed monthly sales reports
- Generated billing correspondence letters
- Managed billing operations efficiently
Education
Universidad Autónoma De Baja CaliforniaTijuana, BC
Bachellors Degree from Business Administration
08-2008
University Overview
Cbtis 116Tijuana, BC
Specialty from Production
08-1999
University Overview
Skills
- Materials Management
- Workflow control
- Project Management
- Client Relations
- Maintaining records
- Technical knowledge
- Production Reporting
- Logistics Planning
- Report Preparation
- Production Scheduling
- Recordkeeping
- Coordinating production schedules
- Deadline Management
- Creating purchase orders
Seminarscourses
Seminarscourses
- Seminar of entrepreneurs
- Course Communication and Human Relations
- How to maintain good relationship with people
- As a start, continue or stop a communication
- Learn to listen and be heard
- Strategies for effective negotiation
- Seminar marketing and teaching
- Attention and service to customers
- How to give feedback
- Sales
Languages
Spanish
First Language
English
Advanced (C1)
C1
References
References
References available upon request.Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsTeam Building / Company RetreatsWork from home optionSoftware
JD Edwards
SAP
Sage
Oracle
Interests
Card Collecting
Basketball
Baseball
Martial Arts
Football
Chess
Puzzles
Documentaries
Timeline
Planning and Production Coordinator
Metal Textiles
06.2023 - Current
Planning Supervisor
Astrophysics Inc
04.2022 - 06.2023
Planning and Production Coordinator
Metal Textiles
08.2016 - 04.2022
Production Planner and Expidator
Brady Corporation
04.2015 - 08.2016
Production Planner
Bluestreak Electronics
09.2008 - 04.2015
Customer Service for Rain Bird
HYSON S.A. DE C.V.
02.2008 - 08.2008
Customer Service Representative for CompUSA (USA & Puerto Rico)
TELVISTA S.A. DE C.V.
02.2003 - 03.2004
Customer Service Representative
TELVISTA S.A. DE C.V.
01.2002 - 02.2008
Customer Service for Mexicana de Aviacion (USA, Canada & Mexico)
TELVISTA S.A. DE C.V.
01.2002 - 02.2003
Administrator
MARHEDSA S.A. DE C.V.
08.1996 - 02.2001
Universidad Autónoma De Baja California
Bachellors Degree from Business Administration
Cbtis 116
Specialty from Production
Similar Profiles
R ArunR Arun
Merchandiser at G.P Textiles Pvt LtdMerchandiser at G.P Textiles Pvt Ltd
VERONICA VERESVERONICA VERES
Diseño Y Producción De Textiles Personalizados Y Productos De Vinilo at Estampados Textiles AutonomaDiseño Y Producción De Textiles Personalizados Y Productos De Vinilo at Estampados Textiles Autonoma
Catherine SlaterCatherine Slater
General Manager at Chella TextilesGeneral Manager at Chella Textiles
Jose Luis Garcia MezaJose Luis Garcia Meza
IT Technician at Cristo ViveIT Technician at Cristo Vive
Manuel Alexander Garate MarquezManuel Alexander Garate Marquez
Transfers/Sales at Aurel ProjectTransfers/Sales at Aurel Project