Juan Manuel Icaza Balderas

• Responsible for delivering on time more than 300 shipments per month throughout CAN, USA, MEX.
• Increase between 5% / 10% in shipment volume of my clients compared to last year.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Provided customers with status updates for tracked packages.
• Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.

- Work with the number one account in the queretaro office.
- Create a relationship and work closely with the capacity team to meet the needs of the routes.
- High sense of urgency, all shipments are critical for an automotive company.
- Have experience coordinating various types of transportation modes such as LTL, TL, Intra Mexico, Hazmat Services, Intra US and Cross border both import and export.
- Coordinate an average of 300 to 450 shipments per month.
- Create a strong relationship with the customer.
- Increase the volume in several routes due to the service offered.

- Develop relationship with carriers to improve capacity for TMC and our client.
- Constant negotiation with the client.
-Maintain effective communication with both client and carriers.
-Decision making.
-Developing a sense of urgency and working on priorities.
- Understanding the client's needs in order to satisfy them.
- Seeking availability for an average of 40 services in a day.

• In charge of the company's internal inventory
• Responsible for supplying the company's missing production materials.
• Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.