Juan Manuel Monroy Marmolejo
Monterrey, Nuevo León
Summary
Diligent Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilize strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
Work History
Sales Representative
Nanometrix
02.2024 - 11.2024
- Engaged in new client acquisition while providing administrative support to maintain customer relationships.
- Managed documentation related to sales processes and client communications to ensure accuracy and compliance.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Administrative Assistant
Steelcase
06.2014 - 10.2021
- Provided comprehensive administrative support to sales teams by managing inquiries from distributors via email and phone.
- Coordinated logistics for product delivery, ensuring timely responses regarding pricing, deadlines and warranties.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Developed training materials for internal staff on product specifications and customer service best practices.
Education
BBA - International Affairs
Relaciones Internacionales
Monterrey, Nuevo León, MexicoSkills
- Administrative Support: Proficient in managing schedules, coordinating meetings, and handling correspondence
- Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software
- Customer Service: Strong ability to listen actively and understand client needs, ensuring excellent service delivery
- Communication Skills: Clear and persuasive verbal and written communication abilities
- Problem-Solving: Quick identification of issues with effective solution proposals
- Time Management: Expertise in prioritizing tasks to meet deadlines while managing multiple projects
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Representative
Nanometrix
02.2024 - 11.2024
Administrative Assistant
Steelcase
06.2014 - 10.2021
BBA - International Affairs
Relaciones Internacionales
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