Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Miguel Orozco Vargas

Tijuana

Summary

Dynamic Account Manager with a proven track record at Izzi, excelling in relationship building and strategic sales development. Leveraged analytical skills to drive revenue growth and consistently achieve sales targets. Recognized for enhancing customer satisfaction through effective problem-solving and fostering teamwork, resulting in increased client retention and loyalty.

Overview

16
16
years of professional experience

Work History

Account Manager

Izzi
03.2019 - Current
  • Analyzed sales data to identify trends, informing stock decisions and improving sales performance.
  • Developed strong relationships with customers, addressing inquiries and resolving issues effectively to support retention efforts.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Sales Supervisor

Campestre Torreon
01.2010 - 02.2019
  • Led daily sales operations, ensuring team adherence to company policies and procedures.
  • Trained and mentored new sales staff, enhancing team performance and customer engagement.
  • Analyzed sales data to identify trends, driving strategy adjustments for improved results.
  • Developed and implemented training programs to elevate product knowledge across the sales team.
  • Coordinated promotional events, boosting brand visibility and increasing customer foot traffic.
  • Oversaw inventory management, optimizing stock levels to meet customer demand efficiently.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Checked store merchandise regularly for proper display and replenishment.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

High School Diploma -

Carson City High School
Carson City, Nv USA
06-1994

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Relationship building
  • Strategic planning
  • Sales development
  • Networking skills
  • Goals and performance
  • Sales reporting
  • Upselling
  • Revenue generation

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Account Manager

Izzi
03.2019 - Current

Sales Supervisor

Campestre Torreon
01.2010 - 02.2019

High School Diploma -

Carson City High School

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Juan Miguel Orozco Vargas