Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juan Pablo Antonovich

Juan Pablo Antonovich

Industrial Engineer
CDMX

Summary

Results-driven Industrial Engineer with a proven track record at MasterCard across product ownership, business development, and account management. Skilled in managing high-impact client relationships, leading complex projects, and delivering data-driven insights that drive performance and retention. Experienced in digital payments, cybersecurity, and financial planning, with a strong ability to communicate complex findings through compelling presentations and cross-functional collaboration. Recognized for resolving escalations, optimizing processes, and executing strategic initiatives across Latin America. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Account Manager

MasterCard
Mexico City
08.2023 - Current
  • Managed one of the largest financial institution accounts, boosting satisfaction and retention through tailored support.
  • Resolved escalations and negotiated multi-annual and multimillion dollar deals, securing long-term client value.
  • Built strategic account plans and delivered KPI-driven insights to optimize performance and revenue each quarter (KAGR of +30%).
  • MC Experience Center Ambassador.
  • Led end-to-end planning for Digital Payments Summit.

Project Manager

Mastercard
Mexico City
10.2022 - 08.2023
  • Successfully managed 5 projects simultaneously across LATAM by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Delivered high-complexity implementations, including digital wallets (Google Pay, Apple Pay, MDES).
  • Monitored project performance to identify areas of improvement and make adjustments.

Business Developement Analyst

MasterCard
Mexico City
10.2021 - 10.2022
  • Managed merchant and digital partner accounts through strategic, data-driven insights and KPI reporting to drive performance.
  • Delivered compelling visualizations that enhanced cross-functional collaboration and accelerated decision-making.
  • Streamlined analysis workflows through automation and developed SOPs to boost efficiency and internal knowledge sharing.

Product Owner

Mastercard
Mexico City
01.2021 - 10.2022
  • Drove sales, implementation, and optimization of fraud, authentication, and chargeback solutions (EMV 3DS, ABU, Decision Intelligence, Mastercom, Ethoca).
  • Built financial forecasts and sales plans, identifying trends to guide product strategy.
  • Delivered data-backed insights to enhance product performance and client impact.

Education

Bachelor in Industrial Engineering And Systems -

• Tecnológico De Monterrey
Mexico City, Mexico
05.2001 -

Skills

Timeline

Account Manager

MasterCard
08.2023 - Current

Project Manager

Mastercard
10.2022 - 08.2023

Business Developement Analyst

MasterCard
10.2021 - 10.2022

Product Owner

Mastercard
01.2021 - 10.2022

Bachelor in Industrial Engineering And Systems -

• Tecnológico De Monterrey
05.2001 -
Juan Pablo AntonovichIndustrial Engineer