Results-driven Industrial Engineer with a proven track record at MasterCard across product ownership, business development, and account management. Skilled in managing high-impact client relationships, leading complex projects, and delivering data-driven insights that drive performance and retention. Experienced in digital payments, cybersecurity, and financial planning, with a strong ability to communicate complex findings through compelling presentations and cross-functional collaboration. Recognized for resolving escalations, optimizing processes, and executing strategic initiatives across Latin America. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.