Juan Pablo Murguía Vargas
Mechatronichs Engineer With An MBA With Financial Approach
Querétaro
Summary
Reliable business professional with experience in project management, process analysis and improvement. Proven track record of successfully streamlining business operations and reducing time responses. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Supervisor of Inner Plant Explotation
Red Nacional De Última Milla
Querétaro, Querétaro
2020.08 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
Supervisor of Extern Plant Projects
Teléfonos De México
León, Guanajuato
2014.11 - 2020.08
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Created and managed project plans, timelines and budgets.
- From July 2019 to August 2020 moved to Querétaro with the same position in co-op with a college to balance te workload in the area.
Fist Line Technician
Ericsson
Querétaro, Querétaro
2012.07 - 2014.11
- Documented all operations and managed communication with team members.
- Completed job reports and logs immediately following service calls.
- Performed troubleshooting and diagnosis on malfunctioning equipment remotely.
- Applied critical thinking and research to address complex issues.
- Found out among the databases the information required to test certain systems and shared with the team.
Consulting Technician
IFE
Querétaro, Querétaro
2012.02 - 2012.07
- Contacted the administrators of parks and plazas requesting space for the children voting exercise.
- Follow up to the set up and closure of all the kids voting sites for the 3rd district of Querétaro.
- Conducted several talks and events of the citizen consult exercise at public spaces, universities and communities.
Education
MBA - Business Administration With Financial Approach
Universidad Del Valle De México
Querétaro, Querétaro, México 2013.01 - 2014.12
Bachelor of Science - Mechatronics Engineering
Universidad Del Valle De México
Querétaro, Querétaro, México 2007.08 - 2011.12
Skills
Microsoft Office experience
Timeline
Supervisor of Inner Plant Explotation
Red Nacional De Última Milla
2020.08 - Current
Supervisor of Extern Plant Projects
Teléfonos De México
2014.11 - 2020.08
MBA - Business Administration With Financial Approach
Universidad Del Valle De México
2013.01 - 2014.12
Fist Line Technician
Ericsson
2012.07 - 2014.11
Consulting Technician
IFE
2012.02 - 2012.07
Bachelor of Science - Mechatronics Engineering
Universidad Del Valle De México
2007.08 - 2011.12
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