JUAN PABLO VERA CARRASCO
SUPERVISOR DE VENTAS
MICHOACAN
Summary
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
LIDER DE VENTAS
DISTRIBUCIÓN Y LOGISTICA MAC SAPI DE CV
ZAMORA, MICHOACAN
12.2016 - Current
- Carried out day-to-day duties accurately and efficiently.
- Conducted research, gathered information from multiple sources and presented results.
- Exceeded goals through effective task prioritization and great work ethic.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained courteous and effective working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Adhered to social distancing protocols and wore mask or face shield.
- Received and processed stock into inventory management system.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Prepared variety of different written communications, reports and documents.
Supervisor
INEGI
GUADALAJARA, JALISCO
07.2012 - 12.2016
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified individual employee's unique work styles and adapted management methods.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Conducted routine inspections to check quality and compliance with established specifications.
- Streamlined operations to improve process efficiency.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained compliance with company policies, objectives and communication goals.
- Interviewed, hired and trained new employees for production positions.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Tracked and prepared quarterly reports to present to leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Prepared, calibrated and monitored production levels to achieve targets.
Education
LICENCIATURA EN MERCADOTECNIA - ADMINISTRACIÓN Y MARKETING
UNIVERSIDAD INTERAMERICANA PARA EL DESARROLLO
MORELIA, MICH 07.2015 - 12.2017
Skills
Technical documentation understanding
Developing proposals
Strategic plan development
Contact of delinquent clients
Service desk oversight
Sales Development
Timeline
LIDER DE VENTAS
DISTRIBUCIÓN Y LOGISTICA MAC SAPI DE CV
12.2016 - Current
LICENCIATURA EN MERCADOTECNIA - ADMINISTRACIÓN Y MARKETING
UNIVERSIDAD INTERAMERICANA PARA EL DESARROLLO
07.2015 - 12.2017
Supervisor
INEGI
07.2012 - 12.2016