Juan Salvador Raigosa Cruz
Operations Manager
San Luis Potosí, S.L.P.
Don’t believe everything you think.
Byron Katie
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
27
27
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operations Manager (9 Gas Stations)
Grupo HORMADI
San Luis Potosí, S.L.P.
09.2020 - 04.2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Operations Manager (14 Subway Restaurants)
ODK Colaboradores (Subway Franchise)
San Luis Potosí, S.L.P.
06.2019 - 08.2020
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Business Manager (Tolls and Gas Stations)
Servicios Operativos De Autopistas (Grupo Valoran)
San Luis Potosí, S.L.P.
08.2016 - 01.2018
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
General Manager of Operations (Gas Station)
Servicios META (Grupo Valoran)
San Luis Potosí, S.L.P.
08.2010 - 08.2016
- Designed modern employee recognition program which boosted productivity and improved morale.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of ISO 9001:2008 program.
- Increased profit by streamlining operations.
Administrative Manager (Subway Franchise)
Franquicias HERA (Grupo Valoran)
San Luis Potosí, S.L.P.
08.2005 - 08.2010
General Manager
Tangamanga Splash (Grupo Valoran)
San Luis Potosí, S.L.P.
03.1996 - 08.2005
Education
BBA - Business Administration
08.1996 - 06.2001
Skills
Risk analysis and management
Certification
Sales Certification - Universidad TEC MILENIO
Timeline
Operations Manager (9 Gas Stations) - Grupo HORMADI
09.2020 - 04.2023
Operations Manager (14 Subway Restaurants) - ODK Colaboradores (Subway Franchise)
06.2019 - 08.2020
Sales Certification - Universidad TEC MILENIO
03-2017
Business Manager (Tolls and Gas Stations) - Servicios Operativos De Autopistas (Grupo Valoran)
08.2016 - 01.2018
General Manager of Operations (Gas Station) - Servicios META (Grupo Valoran)
08.2010 - 08.2016
Administrative Manager (Subway Franchise) - Franquicias HERA (Grupo Valoran)
08.2005 - 08.2010
Instituto Tecnológico De San Luis Potosí - BBA, Business Administration
08.1996 - 06.2001
General Manager - Tangamanga Splash (Grupo Valoran)
03.1996 - 08.2005
Similar Profiles
Franco García RebonatoFranco García Rebonato
Corporate Procurement Manager at Grupo KastoCorporate Procurement Manager at Grupo Kasto
Gabriela VillafuerteGabriela Villafuerte
Interprete Medico at Grupo LevanterInterprete Medico at Grupo Levanter
LUIS MARIO CASTRO CERDALUIS MARIO CASTRO CERDA
Supervisor De Producción at Grupo BachocoSupervisor De Producción at Grupo Bachoco