I am a person who likes to read, listen to music and help animals, I have supported a temporary and permanent home, I like to attend the theater and the ballet
Julia Cecilia Centeno Valdez
QA Analyst Sr
AGUASCALIENTES
Summary
Seasoned Test Analyst with 8 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Test Analyst
Zurich Insurance
08.2023 - Current
- Optimized test cases to maximize success of manual software testing.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Tracking Projects in JIRA.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
- Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Reduced production issues by implementing rigorous regression testing before each release.
- AS400 (Issue, Annex and Payment Policies)
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
QA Tester, QA Lead
Capgemini
03.2018 - 08.2023
- Test case execution in SAP ECC
- Execution of transactions and programs in the FI, CO, HR and MM modules
- Running tests in Sales Force
- Evidence of cases in ALM
- Offers Workshop
- IT Support (L3)
- Technical Environment:
- ERP tests
- Customer application tests
- Mobile Bank Application Testing
- Tests in Bank System
- ServiceNow Tracking Tickets
- Tests on Bank applications
- Test matrix design
- Execution of test cases
- Register arrays in ALM
- Design and execution reports in ALM
- QA team management
- Preparation of monthly/weekly billing reports
- Training of resources within the testing team.
- CMP request for access
- Access Requirements Request
- Computer Equipment Configuration (ISO file)
- MS Office installation
- Maintained detailed documentation throughout the testing process for easy reference during future projects.
- Provided expert guidance on best practices in Quality Assurance, elevating team knowledge and expertise.
Helpdesk
Infotec
11.2017 - 11.2017
- Telephone attention to Citizenship Ticket service through Zendesk
- Attention through e-mail to government procedures
- Technical Environment:
- Technical Support
Education
Bachelor's Degree - Information Technology Systems
Universidad Tecnológica De Aguascalientes
Aguascalientes, Mexico 05.2001 -
Skills
Manage team of Testing
Design Matrix of Test Cases
Execution of Test Cases
Follow-up Defects
Training of resources within the testing team
Fast Learning
Agile methodology
Test planning
Manual testing
Regression testing
Test documentation
Requirements analysis
Mobile app testing
Software development tools: JIRA
Certification
ISTQB® Certified Tester Foundation Level (ISTQB CTFL)
Interests
Timeline
ISTQB® Certified Tester Foundation Level (ISTQB CTFL)
10-2025
Test Analyst
Zurich Insurance
08.2023 - Current
QA Tester, QA Lead
Capgemini
03.2018 - 08.2023
Helpdesk
Infotec
11.2017 - 11.2017
Bachelor's Degree - Information Technology Systems
Universidad Tecnológica De Aguascalientes
05.2001 -