Julie Gamino
Hillside
Summary
Professional scheduling coordinator with experience in optimizing schedules and streamlining processes. Skilled in coordinating multiple tasks, managing time efficiently, and adapting to changing requirements. Strong emphasis on team collaboration, ensuring reliable support and achieving results. Proficient in communication, problem-solving, and maintaining high standards in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Central Schediling
Pinnacle Dermatology
06.2023 - Current
- Enhanced patient satisfaction with attentive customer service and thorough explanations of appointment procedures.
- Increased accuracy in appointment allocation by verifying physician availability and matching it appropriately with each specific case requirement.
- Maintained compliance with HIPAA regulations through strict adherence to confidentiality protocols when handling sensitive patient data.
- Minimized errors in record-keeping by meticulously updating patient information in the central database system.
- Provided exceptional support during high call volume periods, managing multiple lines simultaneously without compromising quality of service.
Medical Assistant
Elmhurst Hospital
07.2018 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
Medical Assistant Certification - Nursing
Triton College
River Grove06-2021
Skills
- Patient confidentiality
- Problem-solving abilities
- Team building
- Electronic Health Records
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Central Schediling
Pinnacle Dermatology
06.2023 - Current
Medical Assistant
Elmhurst Hospital
07.2018 - 06.2023
Medical Assistant Certification - Nursing
Triton College
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