Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic
Julija Plotka

Julija Plotka

Playa del Carmen

Summary

Multilingual professional with strong multitasking and customer service skills, known for my empathy, leadership, and organizational abilities. I have experience in vacation property management, hospitality, events, and logistics. I am looking for an opportunity where I can apply my knowledge and continue to grow both professionally and personally.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CEO & Founder, property manager

WANDERLUST PROPERTIES
TULUM
03.2023 - 06.2025
  • Managed 29 properties across Airbnb, Booking.com & Expedia.
  • Used Hosteeva & Hostfully for reservations, finances & reporting.
  • Oversaw guest communication, cleaning, maintenance & bills.
  • Created Welcome Books, listings, photography & owner presentations.
  • Delivered monthly performance reviews & expanded owner portfolio.

Event Organizer

RESORT MAS CAMARENA
Valencia
09.2020 - 06.2023
  • Coordinated family, sports, and educational events, plus private parties (Christmas, New Year, birthdays).
  • Managed decor, menus, artists, schedules, and vendor coordination.
  • Led teams of waiters and chefs, ensuring smooth event execution.
  • Designed menus & invitations (Canva) and handled planning via Google Drive, Sheets & Excel.

Logistics Specialist

EGS Direct
Valencia
01.2019 - 05.2020
  • Oversaw procurement, inventory, and vendor coordination for properties and events.
  • Managed supply deliveries, utilities, and service schedules to ensure seamless operations.
  • Tracked expenses and prepared reports using Excel, Google Sheets & management software.

Front Desk Receptionist

WESTIN Hotels&Resorts
Valencia
06.2018 - 01.2019
  • Delivered personalized service for VIP guests and groups, arranging special requests and amenities.
  • Managed reservations, check-ins/check-outs, and guest profiles using Opera PMS.
  • Coordinated with housekeeping, concierge, and F&B teams to ensure flawless guest experiences.
  • Handled payments, communications, and itineraries, maintaining 5 star service standards.

Front Desk Manager

Wellton Centrum
Riga
01.2016 - 03.2018
  • Supported the Hotel Director as right hand in daily operations.
  • Supervised and trained the front desk reception team, ensuring 5 star service standards.
  • Managed room assignments and signing for all guests, including VIPs and groups.
  • Prepared daily and monthly reports for management and owners.
  • Responded to all guest reviews on Booking.com, Expedia & direct channels, maintaining strong online reputation.
  • Assisted with special requests and personalized experiences.
  • Resolved guest issues and operational challenges promptly to ensure satisfaction.

Front Desk Receptionist and Animation

AQUILA Rethymna Beach
Rethymnon
05.2012 - 10.2012
  • Started as part of the animation team, organizing activities, and engaging guests in events and entertainment.
  • Transitioned to the front desk, managing check-ins, check-outs, guest requests, and room assignments.
  • Assisted VIP guests and groups, ensuring personalized experiences.
  • Supported event coordination and daily operations, liaising with housekeeping, F&B, and management teams.
  • Maintained high guest satisfaction through proactive problem-solving, and attentive service.

Education

High School Diploma -

Riga State Gymnasium No. 1
Riga, Latvia
05-2012

Skills

  • Property management
  • Performance reporting
  • Event coordination
  • Guest communication
  • Vendor negotiation
  • Customer relationship management

Affiliations

  • Painting & Drawing
  • Professional Dance & Choreography
  • Travel & Languages
  • Fitness & Gym Training

Languages

Russian
First Language
Latvian
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
English
Advanced (C1)
C1
Portuguese
Elementary (A2)
A2
French
Elementary (A2)
A2

Certification

  • Marriott Hotel Training – Completed at Westin Hotels
  • Excel Course – Advanced skills for reporting and data management
  • Wedding Planner Course – Event planning and coordination
  • Digital Marketing Course – Currently in progress.

Timeline

CEO & Founder, property manager

WANDERLUST PROPERTIES
03.2023 - 06.2025

Event Organizer

RESORT MAS CAMARENA
09.2020 - 06.2023

Logistics Specialist

EGS Direct
01.2019 - 05.2020

Front Desk Receptionist

WESTIN Hotels&Resorts
06.2018 - 01.2019

Front Desk Manager

Wellton Centrum
01.2016 - 03.2018

Front Desk Receptionist and Animation

AQUILA Rethymna Beach
05.2012 - 10.2012

High School Diploma -

Riga State Gymnasium No. 1

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Julija Plotka