Julio César Aguirre Santa Cruz

• Oversee strategic purchasing operations for multiple locations across Mexico and the U.S.
• Negotiate with vendors, manage budgets, and support cost optimization initiatives.
• Coordinate with departments to ensure timely procurement of parts and services.
• Experienced with systems like TMT/TMW, SAP, and McLeod.

• Planned and scheduled preventive and corrective maintenance for trucks and trailers across four city workshops.
• Managed service requests from drivers and dispatchers.
• Handled recalls, external vendor coordination, and technician assignments.
• Achieved 100% service compliance without increasing costs.

• Managed local and cross-border logistics operations.
• Supervised 9 drivers, coordinated export/import documentation, positioned trailers at client sites, and led rail container transloading operations.
• Reduced container detention costs by over 90% and cut subcontracted moves by 80%.

• Supported logistics and materials departments.
• Managed intersite shipments, updated import/export databases, and improved accuracy in asset location and documentation.
• Contributed to inventory optimization and shipment coordination.

Provided personalized customer service and sales support in a fast-paced fitness center environment. Advised prospective clients on membership plans, benefits, and training programs. Responsible for achieving monthly sales targets and contributing to client retention strategies.

Provided bilingual customer service and first-level technical support for AT&T mobile and internet customers in the U.S. Handled high call volumes with professionalism, empathy, and problem-solving efficiency, ensuring high satisfaction and resolution rates.