JULIO CESAR PEREDA VIDAL
NATIONAL CITY ,CMX
Summary
Proven banquet server with a track record of enhancing guest satisfaction at the Hilton San Diego Bayfront through exceptional customer service and efficient event setup. Demonstrates strong teamwork and adaptive problem-solving skills, significantly improving event execution and guest experience.
Overview
22
22
years of professional experience
Work History
Banquet Server
Hilton San Diego Bayfront
06.2011 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
Banquet Server
Convention Center
01.2011 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Served meals to customers according to established guidelines.
Banquet Server
MANCHESTE GRAN HYATT HOTEL
03.2003 - 04.2015
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Arranged linens and table settings according to seating plan and event theme.
- Coffee break service
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Responded to guest inquiries and requests promptly and courteously.
Education
Bachelor of Science - Industrial Engineering
GARCILAZO DE LA VEGA
LIMA PERU01-1988
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
- Customer service focus
- Event setup and breakdown
- Punctual and reliable
- Clearing tables efficiently
Timeline
Banquet Server
Hilton San Diego Bayfront
06.2011 - Current
Banquet Server
Convention Center
01.2011 - Current
Banquet Server
MANCHESTE GRAN HYATT HOTEL
03.2003 - 04.2015
Bachelor of Science - Industrial Engineering
GARCILAZO DE LA VEGA
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