Hi, I’m
Julio Yoab Garcia Briano
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
years of professional experience
Work History
The Anglo Mexican Foundation
Supervisor of Operations
01.2021 - 09.2022
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Maintained cleanliness and organization of exam centre and workspace, working closely with manager to systemize tasks.
- Supervised a maximum of 10 invigilators and speaking examiners, overseeing efficiency of exam procedures and timetable schedule.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
The Anglo Mexican Foundation
Logistics Executive
09.2019 - 12.2020
Job overview
- Oversaw scheduling for day-to-day certification venues.
- Trainee on supply procedures to guarantee accurate flow of materials.
- Directed shipping and receiving of wide range of exam material weekly.
- Oversaw supply chain, inventory management and stock distribution.
- Monitored supervisor's work calendar and scheduled exam days, planing and distributing material for each venue.
La Casita Gourmet
Waiter
01.2019 - 09.2019
Job overview
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Amazon
Package Delivery Driver
01.2018 - 01.2019
Job overview
- Received small to medium sized packages and delivered to customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Corporativo Noely
Sales Associate
09.2018 - 12.2018
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Checked pricing, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
Niagara CollegeNiagara-on-the-lake
BBA from International Business Management
05.2023
TecMilenioMetepec
High School Diploma
08.2019
Skills
- Staff Management
- Process Improvement Strategies
- Operations Management
- Strategic Partnership
- Inventory Control
- Schedule Oversight
- Operations Oversight
- Leadership
- Managing Routines
Hobbies
I invest most of my free time to work on my weaknesses and nurturing my interest in topics such as psychology, philosophy, and general science, which I believe are important parts of developing a better understanding of people's capabilities, personalities, and other external factors that can enhance efficiency and elevate morale.
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Supervisor of Operations
The Anglo Mexican Foundation
01.2021 - 09.2022
Logistics Executive
The Anglo Mexican Foundation
09.2019 - 12.2020
Waiter
La Casita Gourmet
01.2019 - 09.2019
Sales Associate
Corporativo Noely
09.2018 - 12.2018
Package Delivery Driver
Amazon
01.2018 - 01.2019
Niagara College
BBA from International Business Management
TecMilenio
High School Diploma
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