Results-driven System Administrator with extensive experience in IT infrastructure, BMS,system maintenance, and end-user training. Adept at troubleshooting complex issues and building cross-compatible solutions to optimize performance. Known for exceeding expectations through strong problem-solving, time management, and cross-functional collaboration.
Hi, I’m
Juan Martin Medina Morales
Computer Systems Engineer
Querétaro City,QUE
Summary
Overview
12
years of professional experience
2
years of post-secondary education
4
Languages
Work History
Odata ColocationEl Marques, Qro
BMS Engineer
06.2025 - 07.2026
Job overview
- Developed and implemented BMS solutions improving energy efficiency across various building systems.
- Managed system integrations, ensuring seamless communication between HVAC, lighting, and security systems.
- Conducted regular system audits, identifying opportunities for performance enhancements and cost reductions.
- Led troubleshooting efforts, resolving complex system issues to minimize downtime and maintain operational continuity.
Santander Bank UsQuerétaro, Qro
INFRA ITOPS IT ANALYST III
10.2023 - 02.2025
Job overview
- Analyzed system performance to identify areas for improvement and enhance operational efficiency.
- Developed and implemented IT solutions that streamlined processes, reducing downtime significantly.
- Collaborated with cross-functional teams to gather requirements and design user-friendly applications.
- Conducted thorough testing of software updates, ensuring functionality and reliability before deployment.
TATA Consultancy ServicesQuerétaro
System Administrator
12.2021 - 10.2023
Job overview
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Drove continuous improvement of IT governance processes.
- Worked with users to determine areas of technology in need of improved usability.
- Completed reports detailing network and systems performance and downtime issues.
- Mentored employees and offered constructive feedback for performance improvement.
Teléfonos de MéxicoQuerétaro
Disaster Prevention Engineer and Data Analyst
04.2014 - 12.2021
Job overview
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Used statistical methods to analyze data and generate useful business reports.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Participated in requirements meetings to understand business needs.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
Education
Universidad Tec MilenioQuerétaro
MBA from Business Administration, Quality And Productivity
05.2017 - 05.2019
University Overview
Skills
TOEIC (880 pts)
System upgrades
Hardware and software installation
Program installations
Server maintenance
Virtualization
Technical Analysis
Hardware knowledge
Power systems
Google Workspace
Attention to Detail
Training and Development
Flexible and Adaptable
Organization and Time Management
Active Listening
Self-Motivated
MS Office
Analytical and Critical Thinking
First Aid/CPR
Planning and Coordination
Excellent Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Chinese (Mandarin)
Beginner (A1)
French
Beginner (A1)
Portuguese
Beginner (A1)
Timeline
BMS Engineer
Odata Colocation
06.2025 - 07.2026
INFRA ITOPS IT ANALYST III
Santander Bank Us
10.2023 - 02.2025
System Administrator
TATA Consultancy Services
12.2021 - 10.2023
Universidad Tec Milenio
MBA from Business Administration, Quality And Productivity
05.2017 - 05.2019
Disaster Prevention Engineer and Data Analyst
Teléfonos de México
04.2014 - 12.2021