Justine Andre Sanchez Gutierrez
Ciudad de Mexico
Summary
Dynamic and detail-oriented Financial Analyst and Compliance Specialist with comprehensive experience in financial data analysis, KYC processes, risk management, and customer service within multinational organizations. Adept at leveraging data to drive strategic decisions, enhance operational efficiency, and maintain regulatory compliance. Trilingual in Spanish, English, and Portuguese with exceptional analytical and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Third Party Dillingence Analyst
Thomson Reuters
08.2025 - Current
- Execute third party diligence, including identity verification, customer, partner and supplier screening, engagement-level risk assessments etc. following a defined processes and utilizing dedicated tooling.
- Identify and escalate materially relevant issues, identified as part of your day-to-day duty.
- Work closely with members of the broader organization, including Risk & Compliance, Sales, Sourcing and Procurement, Accounts Payable and other business functions, to ensure smooth process delivery and timely escalation.
- Contribute to the development and delivery of the enterprise-wide Third Party Risk Management program and the associated projects.
Financial Analyst / NA - LA PoP and Tagging Technical Specialist
Procter & Gamble (P&G)
03.2024 - 06.2025
- Extract and validate Proof of Performance (PoP) data from vendors and media platforms, ensuring accuracy and compliance with MSA, P2P, and risk management protocols.
- Lead governance reviews within SLA, resolving discrepancies and ensuring data integrity in risk assessments and process validations.
- Develop comprehensive financial reports to provide actionable insights to senior management, aligning with company standards and risk control measures.
- Standardize data analysis processes to support audit readiness and policy compliance across Commercial Operations.
Compliance KYC/AML Analyst
Citi Bank
08.2021 - 11.2023
- Conducted due diligence and developed KYC records for corporate clients, collaborating with Compliance and Relationship Management teams to mitigate financial risks.
- Managed data sourcing and documentation, utilizing CRM, Lexis Report, and regulatory platforms to maintain comprehensive KYC records.
- Communicated with auditors and regulators to ensure adherence to risk monitoring protocols and regulatory guidelines.
- Analyzed financial activities and identified potential risk factors, implementing proactive measures to mitigate exposure.
Seller Partner Support Sr
Amazon
03.2021 - 08.2021
- Achieved first-contact resolution for 95% of seller interactions, fostering trust and collaboration with global vendor networks.
- Resolved complex technical issues related to seller accounts using multiple CRM systems, reducing resolution time by 30%.
- Provided comprehensive support to sellers in navigating Amazon's platform, improving user experience and operational efficiency.
Technical Support & Customer Service Specialist
Foundever
12.2019 - 03.2021
- Delivered high-quality customer support to resolve technical issues and account discrepancies, ensuring client satisfaction.
- Assisted in troubleshooting software and hardware problems, maintaining a 90% resolution rate within first contact.
- Managed high-volume inbound calls, maintaining professional communication and upholding brand standards.
Education
Bachelor's Degree - Business Administration
Universidad Internacional de las Americas
Associate Diploma - English Language
Universidad Estatal a Distancia
Diploma - Portuguese Language
Centro de Estudios Brasileños
Diploma - English Language
Auckland English Academy
Skills
- Critical thinking and problem solving
- Leadership and process improvement
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Power BI)
- CRM Platforms (Salesforce, Zoho)
- Time management
- KYC Tools (LexisNexis, Duns & Bradstreet)
- Data Analysis Tools (KNIME, Coupa)
- Regulatory Audit & Reporting
- Communication Skills for Business Professionals
- Process Optimization & SLA Management
Certification
- Making the Move from Individual Contributor to Manager
- Building the Reputation and Skills to Become a First-Time Manager
- Corporate Compliance: Third Party Due Diligence
- Project Management Foundations
- Business Analysis Foundations
- Agile Foundations
LANGUAGES
Spanish - Native
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Timeline
Third Party Dillingence Analyst
Thomson Reuters
08.2025 - Current
Financial Analyst / NA - LA PoP and Tagging Technical Specialist
Procter & Gamble (P&G)
03.2024 - 06.2025
Compliance KYC/AML Analyst
Citi Bank
08.2021 - 11.2023
Seller Partner Support Sr
Amazon
03.2021 - 08.2021
Technical Support & Customer Service Specialist
Foundever
12.2019 - 03.2021
Associate Diploma - English Language
Universidad Estatal a Distancia
Diploma - Portuguese Language
Centro de Estudios Brasileños
Diploma - English Language
Auckland English Academy
Bachelor's Degree - Business Administration
Universidad Internacional de las Americas