Karen Castro Gallardo
Academic Advisor
Tlajomulco De Zuniga
Summary
Driven bilingual professional with a proven track record in customer service and computer skills, demonstrated at Lighthouse Christian Academy. Excelled in maintaining accurate student records and streamlining library operations, enhancing organizational efficiency. Collaborative and proactive, significantly contributed to academic and administrative successes.
Overview
11
11
years of professional experience
Work History
Academic Advisor
Lighthouse Christian Academy
Guadalajara
06.2019 - Current
- Maintained accurate records of student progress, ensuring timely updates and interventions as needed.
- Analyzed student academic records to assess educational goals.
- Answered parents questions about academics through phone and email.
- Check students’ files to provide documents such as transcripts, verification letters, or graduation documents.
Library Assistant
God's Bible School and College
Cincinnati, Ohio
08.2017 - 05.2019
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Collected fees, fines and donations for balanced library finances.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Updated books labels using the Dewey Decimal system.
Academic Assistant
Lighthouse Christian Academy
Guadalajara
11.2013 - 06.2017
- Entered details such as students' grades, account information, and call logs into the computer system.
- Registered information to ship school materials needed for each student.
- Responded to customer requests via telephone and email.
- Copied, logged, and scanned supporting documentation.
Education
Bachelor of Arts - Elementary Education
God's Bible School And College
Cincinnati, OH 05.2001 -
Skills
- Bilingual
- Computer Skilled
- Customer Service
- Proactive
- Productive
- Collaborative
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Academic Advisor
Lighthouse Christian Academy
06.2019 - Current
Library Assistant
God's Bible School and College
08.2017 - 05.2019
Academic Assistant
Lighthouse Christian Academy
11.2013 - 06.2017
Bachelor of Arts - Elementary Education
God's Bible School And College
05.2001 -
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