Karen Hernandez
El Paso,TX
Summary
Looking to bring experience and judgment to determine and accomplish short term and long-term goals. Self-motivated, looking to obtain a career opportunity in a corporate capacity where can contribute academic learning and professional experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admissions Counselor
The University Of Texas At El Paso
11.2023 - Current
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
- Implemented data-driven strategies to continuously improve recruitment efforts based on enrollment trends and goals.
Donor Center Technician
Grifols Biomat
10.2022 - 11.2023
- Conducts pre-donation medical screening
- Interaction and responsiveness to customer needs
- Assesses donor suitability and engages in set-up
- Provides appropriate feedback to ineligible donor candidates
- Ensures all donor screening information is complete
- Ensures donor confidentiality
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Conducted wide range of laboratory tests and recorded results using NexLynk (Blood Establishment Computer Software).
Testing Site Specialist
Curative
01.2021 - 10.2022
- Responsible of setting up and preparing the test site
- Tracking and reporting key data points
- Participate in training/retraining and continuing education programs as necessary
- Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents
- Understand and comply with applicable federal, state and local laws and company policies
- Maintain all HIPAA standards, adhere to quality assurance procedures
- Guided patients through a self-collected PCR test
- Checking people in for an appointment and directing walk ins.
Sales Manager's Assistant
ICON Custom Home Builder, LLC
08.2016 - 08.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Produced contracts, reports, letters, and proposals for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with Sales Reps to identify techniques to overcome sales obstacles.
Education
Bachelor of Science - Biology-Biomedical Sciences
The University of Texas
El Paso, TX12.2022
Skills
- Screening Donors
- Specimen Examination
- Laboratory Operation
- Scientific Rules and Methods
- Knowledgeable in Chemistry
Certification
Health worker training
OSHA Bloodborne Pathogens
Ethics and Code of Conduct in Healthcare
Medical Courier Safety
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Admissions Counselor
The University Of Texas At El Paso
11.2023 - Current
Donor Center Technician
Grifols Biomat
10.2022 - 11.2023
Testing Site Specialist
Curative
01.2021 - 10.2022
Sales Manager's Assistant
ICON Custom Home Builder, LLC
08.2016 - 08.2020
Bachelor of Science - Biology-Biomedical Sciences
The University of Texas
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