Karen Jaqueline Garcia Araujo
Síntesis profesional
I specialize in handling complicated situations. I am looking for a position that allows me to use my skills to contribute to the company's achievements. I stand out for my patience in resolving complaints and for my effectiveness in meeting established goals. I seek to contribute my experience to a results-oriented company. Specialist in telephone service, whether inbound or outbound calls or cold calling, with a team mentality and focus on quality of service. I have excellent computer skills and a great talent for identifying and resolving customer problems quickly and effectively. I wish to join an efficient and goal-oriented team.
Información general
7
7
years of professional experience
Experiencia laboral
SDR
ONESTAR
Baja California
2024.11 - 2026.04
- Cold calling business owners helping them grow the business or efficiency by creating a website or helping them with there CRM
- Building a pipelines
Sales-BDR
Bilingual Phone
CDMX
2022.11 - 2023.10
- Setup appointments and also build a pipeline to keep track of the leads.
- Create relationships with the merchants and have constant communication with the accounts executive's to close deals.
- Cold calling.
Customer Service Agent
Sykes
2019.03 - 2021.12
- Manage customer accounts.
- Create and register accounts.
- But also after a few months I moved over to troubleshooting so I was doing technical support.
- Work under pressure back to back.
Competencias
- Setup appointments
- Build a pipeline
- Create relationships
- Cold calling
- Customer service
- Manage customer accounts
- Create and register accounts
- Troubleshooting
- Work under pressure
- Good accuracy
- Attention to details
- Solve issues over the phone
- Technical support
- Very patient
- Follow up with leads
- Excellent communication skills
- Organized
Personalizado
- Claudia Esther Hernández Carrizosa, 55 70729603
- Juan Carlos granados Sosa, 5513387587
Cronología
SDR
ONESTAR
2024.11 - 2026.04
Sales-BDR
Bilingual Phone
2022.11 - 2023.10
Customer Service Agent
Sykes
2019.03 - 2021.12