Karen Melchor
Laredo, TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administration
Zeal Carriers LLC
01.2020 - 08.2023
- Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
- Reviewed and verified accuracy of account balances and classifications.
- Took swift action on accounting issues and system discrepancies.
Administration
Metro By T-Mobile
08.2017 - 05.2019
- Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
- Reviewed and verified accuracy of account balances and classifications.
- Bookkeeping.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Manager
Metro By T-Mobile
08.2016 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Metro By T-Mobile
08.2015 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Representative
Metro By T-Mobile
07.2014 - 08.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Prioritized helping customers over completing other routine tasks in store.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Cashier
Victoria Secret
10.2012 - 11.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Mathematics
Texas A&M International University
5201 University Blvd, Laredo, TX 7804105.2017
Associate of Arts - Mathematics
Laredo College
West End Washington St, Laredo TX 05.2013
Skills
- Bank Reconciliation
- Financial Records Review
- Bookkeeping and Reconciliation
- Balance Sheets
- Microsoft Office
Languages
Spanish
Timeline
Administration
Zeal Carriers LLC
01.2020 - 08.2023
Administration
Metro By T-Mobile
08.2017 - 05.2019
Manager
Metro By T-Mobile
08.2016 - 08.2017
Assistant Manager
Metro By T-Mobile
08.2015 - 08.2016
Sales Representative
Metro By T-Mobile
07.2014 - 08.2015
Cashier
Victoria Secret
10.2012 - 11.2012
Bachelor of Arts - Mathematics
Texas A&M International University
Associate of Arts - Mathematics
Laredo College
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