Karen Melchor
Laredo, TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administration
Zeal Carriers LLC
P.O. Box 451464 Laredo, TX 78045
01.2020 - 08.2023
- Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
- Reviewed and verified accuracy of account balances and classifications.
- Took swift action on accounting issues and system discrepancies.
Administration
Metro By T-Mobile
502 W. Calton Rd Ste 202 Laredo TX, 78041
08.2017 - 05.2019
- Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
- Reviewed and verified accuracy of account balances and classifications.
- Bookkeeping.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Manager
Metro By T-Mobile
502 W. Calton Rd. Ste 202 Laredo TX, 78041
08.2016 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Metro By T-Mobile
502 W. Calton Rd. Ste 202 Laredo TX, 78041
08.2015 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Representative
Metro By T-Mobile
502 W. Calton Rd. Ste 202 Laredo TX, 78041
07.2014 - 08.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Prioritized helping customers over completing other routine tasks in store.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Cashier
Victoria Secret
5300 San Dario Ave, Laredo Tx 78041
10.2012 - 11.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Mathematics
Texas A&M International University
5201 University Blvd, Laredo, TX 7804105.2017
Associate of Arts - Mathematics
Laredo College
West End Washington St, Laredo TX 05.2013
Skills
- Bank Reconciliation
- Financial Records Review
- Bookkeeping and Reconciliation
- Balance Sheets
- Microsoft Office
Languages
Spanish
Timeline
Administration
Zeal Carriers LLC
01.2020 - 08.2023
Administration
Metro By T-Mobile
08.2017 - 05.2019
Manager
Metro By T-Mobile
08.2016 - 08.2017
Assistant Manager
Metro By T-Mobile
08.2015 - 08.2016
Sales Representative
Metro By T-Mobile
07.2014 - 08.2015
Cashier
Victoria Secret
10.2012 - 11.2012
Bachelor of Arts - Mathematics
Texas A&M International University
Associate of Arts - Mathematics
Laredo College