Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karen Annahi Lucio Valerio

El Marqués, Querétaro

Summary

Administrative and customer service professional with a background in tourism and experience in coordinating activities, managing communications, and supporting operations. Skilled in client interaction, event coordination, and vendor management. Detail-oriented, proactive, and experienced in working with multiple stakeholders in dynamic environments.

Overview

1
1
Certification

Work History

Front Desk Receptionist

Courtyard By Marriott
San Luis Potosí
2020 - 2020

Reservations & Group Support Intern

Hotel Panorama
San Luis Potosi
2018 - 2019

Supported reservations and customer service activities

Assisted in business relations and corporate partnerships

Coordinated events and logistics

Provided front desk support

Customer Service

Centro De Las Artes De San Luis Potosí
San Luis Potosí
2016 - 2019

Provided customer service and guided visits

Organized cultural and internal events

Responded to customer inquiries and provided information about events

Administrative Assistant

Topy Fasteners De Mexico
San Luis Potosí
2021 - 2024

Provided front desk support and assisted internal users and visitors

Coordinated travel arrangements and itinerary reservations

Organized internal events and supported logistics coordination

Managed communication with external service providers

Monitored and controlled general service vendors

Ensured timely follow-up on administrative requests

Education

Bachelor's Degree - Tourism

Instituto Tecnológico De San Luis Potosí
San Luis Potosí
2029

Skills

    Communication skills

    Customer service

    Administrative support

    Event coordination

    Appointment & schedule coordination

    Communication skills

    Organization skills

    Time management

    Attention to detail

Certification

TOEIC (Test of English for International Communication)

Languages

English
Upper intermediate (B2)

Timeline

Front Desk Receptionist

Courtyard By Marriott
2020 - 2020

Reservations & Group Support Intern

Hotel Panorama
2018 - 2019

Customer Service

Centro De Las Artes De San Luis Potosí
2016 - 2019

Administrative Assistant

Topy Fasteners De Mexico
2021 - 2024

Bachelor's Degree - Tourism

Instituto Tecnológico De San Luis Potosí
Karen Annahi Lucio Valerio