Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Karen Janeth Bañuelos

Karen Janeth Bañuelos

Aguascalientes,AGU

Summary

Detail-oriented and organized Property Manager effective at managing property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. I am dedicated to interacting with the property office and maintenance staff to efficiently manage on-site activities. My focus is on achieving occupancy goals and working closely with property owners and decision-makers to meet their various needs.

Overview

7
7
years of professional experience

Work History

Absolute Property Maintenance

Project Coordninator
08.2023 - 01.2024
  • We collaborate with multiple clients who send us service requests for various properties under their management. Our job is to dispatch our vendors to carry out repairs. We always seek the owner's approval on-site before proceeding with any repair work. Our top priority is to ensure the timely completion of the work. In case of emergencies after hours, we are available to assist residents and resolve the issues. We make sure to send our vendors on call to get the issues resolved as quickly as possible.

Admin

National Maintaince Brokers
09.2021 - 10.2023
  • As part of my job responsibilities, I was responsible for keeping our clients updated on the services we provided them. This included conducting meetings with our clients to review the numbers and improvements made. I also sent regular updates to our clients on the status of their service requests. I needed to ensure that all work was completed to the client's satisfaction. Send our vendors to different zones to do repairs for different work like roofing, drywall, and plumbing.

Warranty /Maintenance Crew Member

Porch
01.2019 - 08.2021
  • I worked for 2 different warranty companies
  • We will make outgoing calls to review the warranty with the new home buyers
  • We will help them get their services active on time
  • Send the right vendor for any handyman services they need.

Techincal support / Customer Services

Teleperformances
01.2017 - 01.2019
  • I used to work as a customer service representative assisting customers with their internet and cable services. We would troubleshoot over the phone and send a technician to check the issue if necessary. Our job was to provide the best services to the customer.

Education

Sylmar High School
07.2015

Olive Vista Middle School
06.2011

Skills

  • Please review the list of important skills and qualities below:
    - Adaptability
    - Effective Time Management
    - Leadership Skills
    - Ability to Work in a Team
    - Communication Skills
    - Fast Learning Abilities
    - Ability to Multitask
    - Computer Skills, including Microsoft Office
    - Customer Service
    - Sales
    - Troubleshooting and Problem Solving
    - Teaching
    - Technical Support
    - Billing

    Please let me know if you have any questions or need any further clarification
  • Tenant relations
  • Lease Renewals

Languages

English
Spanish

Timeline

Absolute Property Maintenance

Project Coordninator
08.2023 - 01.2024

Admin

National Maintaince Brokers
09.2021 - 10.2023

Warranty /Maintenance Crew Member

Porch
01.2019 - 08.2021

Techincal support / Customer Services

Teleperformances
01.2017 - 01.2019

Sylmar High School

Olive Vista Middle School
Karen Janeth Bañuelos