Experienced in contact centers, I have developed interpersonal skills including communication, active listening, teamwork, and negotiation. Basic experience in office tools such as Word and Excel, I effectively build and maintain strong customer relationships. In my recent role, I improved my understanding of customer needs and became more organized, excelling in multitasking. Detail-oriented, I am constantly driven to expand my knowledge about the products and services I offer, making me a dedicated and adaptable learner.