Salesforce
Karina Ollivier
Key Account Manager
Mexico City
Summary
8 years’ experience in freight forwarding as key account manager, sales coordinator, field sales, and sea freight operations.
Global account management professional with solid track record in handling multifaceted client portfolios and fostering long-term business relationships. Known for strong focus on team collaboration and delivering impactful results. Reliable and adaptable, skilled in strategic planning and negotiation.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Global Key Account Manager Mexico Region
RÖHLIG MEXICO
08.2024 - Current
- Development and implementation of commercial strategies for the maintenance and routes development for the global key accounts based in Mexico
- RFQ/RFI management with global sales, TLM and tender management teams
- BR’s, QBR’s and monthly reviews elaboration
- Profit & loss analysis
- Follow-up with the vertical global directors for the business implementation and strategies
- Gross revenue: 4,000,000 mdd yearly
Sales Coordinator
XPD GLOBAL
01.2021 - 07.2024
- Hunting of new customers
- Quoting, price negotiation and business close follow-up
- RFI/RFQ coordination with pricing teams
- RFI/RFQ presentation to the customers
- Coordination of KPIs, SOPs and QBRs with the customers and operations team
- Development of additional business cross selling and up-selling
- In charge of a sales support executive
- GP: 300,000 usd yearly
Key Account Manager
XPD GLOBAL
05.2019 - 01.2021
- Development and implementation of commercial strategies for the attraction and maintenance of key accounts
- Account plan elaboration including digital solutions, quoting, price negotiation and follow-up
- RFI/RFQ coordination, up-selling KPIs
- Verticals: automotive, retail, consumer, industrial
- Increased revenue of 40%: 190,000 usd to 265,000 usd
Operations Key Account Manager
ED FORWARDING/ BDP INTERNATIONAL
12.2017 - 05.2019
- Coordination of import and export logistic for global accounts of dangerous goods and spot accounts (reefer cargo, break bulk, project cargo, tanks, oversized and overweighted cargo), integrating services since the pickup from customer site, coordination of international freight, customs broker and final delivery at destination
- Suppliers’ selection, care and rates dealing
- Development of SOP´s, KPI´s and reports based on every customer requests
Sea Freight Operations
KUEHNE + NAGEL
01.2017 - 12.2017
- Sea freight export coordination with shipping lines, bookings and documentation management, special knowledge in reefer product of perishable goods, pharmaceutical products and dangerous goods
Education
Diploma - Trade, commerce, and international marketing
Facultad De Estudios Superiores Acatlan (UNAM)
01.2019 - 01.2020
Bachelor’s degree - International Relations and Affairs
Facultad de Estudios Superiores Acatlan (UNAM)
01.2013 - 01.2017
Skills
- Logistic sales
- Project cargo, OOG, OBC, Charter & buyers consol quoting
- Negotiation
- RFI & RFQ management
- Hunting & prospecting
- Dangerous goods (IMDG, IATA)
- Sea freight operations
- Relationship management
- Account growth
- Client relationship building
- Data-driven decision making
Software
Cargo Wise
Ariba sourcing
Timeline
Global Key Account Manager Mexico Region
RÖHLIG MEXICO
08.2024 - Current
Sales Coordinator
XPD GLOBAL
01.2021 - 07.2024
Key Account Manager
XPD GLOBAL
05.2019 - 01.2021
Diploma - Trade, commerce, and international marketing
Facultad De Estudios Superiores Acatlan (UNAM)
01.2019 - 01.2020
Operations Key Account Manager
ED FORWARDING/ BDP INTERNATIONAL
12.2017 - 05.2019
Sea Freight Operations
KUEHNE + NAGEL
01.2017 - 12.2017
Bachelor’s degree - International Relations and Affairs
Facultad de Estudios Superiores Acatlan (UNAM)
01.2013 - 01.2017
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