Karina J. Macias
Lic. Marketing
Mexico
Summary
Experienced Project Manager with a focus on technology, digital transformation, and business strategy in the LATAM region. Demonstrates over 5 years of expertise in leading technology projects, API integrations, and Agile methodologies such as Scrum and Kanban. Skilled in vendor negotiations and possesses a proven track record of optimizing processes, enhancing operational efficiency, and effectively managing cross-functional teams. Currently completing the Google Project Management Certification, set to be achieved by April 2025.
Overview
11
11
years of professional experience
2031
2031
years of post-secondary education
1
1
Language
Work History
Commercial Director & Project Manager
POLIWIN SOFTWARE
01.2020 - Current
- Led the planning, execution, and delivery of 50+ technology projects across Latin America
- Managed API integrations with payment processors, invoicing platforms, and third-party services
- Optimized operational processes, achieving a 30% reduction in incident resolution times
- Implemented workflow automation tools, improving efficiency by 25%
- Developed expansion strategies, securing 30+ partnerships across LATAM
- Expanded market reach through effective networking at industry events and tradeshows, establishing valuable connections.
- Coordinated marketing strategies & content for social media and industry events
Card Operations Officer
BANCO DE FINANZAS NICARAGUA
01.2017 - 01.2019
- Implemented digital payment solutions enhancing user experience
- Managed banking project timelines and budgets, ensuring compliance
- Improved service response time by streamlining customer inquiry management
Research & Claims Analyst
BANCO FICOHSA NICARAGUA
01.2014 - 01.2017
- Monitored accounts and managed dispute resolution processes
- Identified and reported financial system inconsistencies, leading to optimized processes
Education
Bachelor’s Degree - Marketing
Universidad Centroamericana
Nicaragua 01.2011 - 01.2016
Google Project Management Certification -
Coursera
Online04-2025
Skills
- Agile Project Management (Scrum, Kanban)
- API Integrations & SaaS Solutions
- Leadership & Team Management
- Process Optimization & Workflow Automation
- Vendor & Stakeholder Negotiation
- Strategic Planning & Business Development
- Project Management Tools: Jira, Trello
- Data Analytics & Reporting: Power BI, Google Analytics
- Onboarding and coaching
Timeline
Commercial Director & Project Manager
POLIWIN SOFTWARE
01.2020 - Current
Card Operations Officer
BANCO DE FINANZAS NICARAGUA
01.2017 - 01.2019
Research & Claims Analyst
BANCO FICOHSA NICARAGUA
01.2014 - 01.2017
Bachelor’s Degree - Marketing
Universidad Centroamericana
01.2011 - 01.2016
Google Project Management Certification -
Coursera
Similar Profiles
Bhargav KirneBhargav Kirne
Software Developer at Qvantel software solutions ltd & Nexus Software Limited & Melvault software solutions Pvt LtdSoftware Developer at Qvantel software solutions ltd & Nexus Software Limited & Melvault software solutions Pvt Ltd
Nanthini GanesanNanthini Ganesan
Software Engineer at Mindsbeam Technology Software Engineer Software Engineer Mindsbeam Technologies Pvt Ltd (Lystloc)Software Engineer at Mindsbeam Technology Software Engineer Software Engineer Mindsbeam Technologies Pvt Ltd (Lystloc)
Shobha EswaraShobha Eswara
Payroll Specialist at Open Text Software (formerly Autonomy Software)Payroll Specialist at Open Text Software (formerly Autonomy Software)
Toki NishideToki Nishide
Chemical Documentation at Fermic S.A. De C.V.Chemical Documentation at Fermic S.A. De C.V.
Gage HarrisGage Harris
Runner at Lee MeatRunner at Lee Meat