Microsoft Office (Word, Excel, PowerPoint, Outlook)
Karla Cortazar
Service
Mexico, México,MEX
Summary
Dynamic professional with a proven track record at Compartamos, excelling in team collaboration and customer service. Skilled in maintaining organized spaces and managing time efficiently, I thrive under pressure while ensuring high productivity. Committed to fostering positive work environments and adept at adapting to new challenges, I bring strong communication and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Regional Sales Service
Compartamos
02.2015 - 07.2025
- Experience in cleaning and maintaining organized spaces.
- Basic food preparation and handling.
- Teamwork and good communication with colleagues.
- Ability to follow instructions and complete tasks on time.
- Punctual, responsible, and committed.
- Capable of working long hours and under pressure.Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Administrative Assistant
SSA
08.2013 - 02.2015
- Administrative support and report preparation.
• Assisted internal and external staff.
• Maintained agendas and schedules.
• Prepared management reports.
• Managed biological inventory.
• Coordinated vaccination campaign logistics. - Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Production Manager
Comeme FOOD
07.2012 - 08.2013
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Store Manager
Ishop Apple Reseler
08.2010 - 08.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
BBA - Business Administration
Universidad Veracruzana
Veracruz, Mexico 05.2001 -
Associate's Degree in Informatics Typically - Informatics
CBTIS 77
Veracruz 05.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Experience in cleaning and maintaining organized spaces
Basic food preparation and handling
Ability to follow instructions and complete tasks on time
Punctual, responsible, and committed
Capable of working long hours and under pressure
Software
SAP System
Genesix System
Email & Internet Tools
Computer Skill
Run
I have more than 10 years of experience working in different roles, including administration, customer service, and team support. Over time, I have developed strong skills in organization, responsibility, and working under pressure. I am now seeking opportunities in cleaning services, food handling, and general assistance. I am reliable, punctual, and detail-oriented. I can keep work areas clean and safe, assist with food preparation, and support daily tasks to ensure smooth operations. Employers can count on me to follow instructions, complete tasks on time, and contribute positively to the team.
Timeline
Regional Sales Service
Compartamos
02.2015 - 07.2025
Administrative Assistant
SSA
08.2013 - 02.2015
Production Manager
Comeme FOOD
07.2012 - 08.2013
Store Manager
Ishop Apple Reseler
08.2010 - 08.2012
BBA - Business Administration
Universidad Veracruzana
05.2001 -
Associate's Degree in Informatics Typically - Informatics
CBTIS 77
05.2001 -
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