Karla Ocampo

• Project prioritization

• Project management

• Implementation of project schedules

• Research for international forums

• Client retention

• E-learning content tracking

• Coordinating professional outreach events

• Operational coordination in maritime export

• Operational coordination in maritime import

• Preparation and review of commercial documents

• Customs brokerage management

• Sending instructions to agents at origin

• Management of expenses for each operation

• Compliance with USA regulations (AMS, AES, ISF)

• Customs declaration in export services

• Cargo insurance

• Document closure and VGM

• Account statement reconciliation

• Delay control

• Customer billing

•Notification of document closure to CS team

• Handling COD, Splis, full/partial vessel renomination requests

•Generation and sending of forecasts for each export service

• Empty importation • Follow-up and communication on cargo rolling

•Identification and monitoring of vessels

•Communication with other departments to provide reports on vessel closure and opening

• Daily update of service statuses for Middle America and C4 (Central America)

• Changes in destination for bookings, additional containers after document closure