Karla Alejandra Baca
Chihuahua
Summary
Organized fitness leader develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular health.
With expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Receptionist
Parkour KSG Gym
11.2016 - 11.2017
- Routed incoming mail and messages to relevant personnel without delay.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Cashier
Bocetto
05.2018 - 06.2019
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Salesperson
TOUS
04.2019 - 02.2020
- Met existing customers to review current services and expand sales opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
Administrative Assistant
Legalfin Corp.
09.2020 - 01.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Established administrative work procedures to track staff's daily tasks.
- Managed department budgets and generated financial reports for management review.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Indoor Cycling Instructor
Psycho Ride
02.2022 - 07.2023
- Collaborated with other fitness professionals to develop and implement new programs.
- Motivated participants through one-on-one instruction and positive feedback.
- Maintained clean and orderly studio spaces to ensure a welcoming atmosphere for all participants.
- Promoted a safe workout environment by constantly monitoring participants and adjusting exercise intensity as needed.
Education
High School Diploma -
Peachtree Ridge Highschool
Atlanta07.2017
Skills
- Certified Strength and Conditioning Specialist (CSCS)
- Fitness Equipment Maintenance
- Adaptive Teaching Strategies
- Performance Improvement
- Relationship selling
- Record preparation
- Project Management
- Professionalism and Courtesy
- Customer Service
- Critical Thinking
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Indoor Cycling Instructor
Psycho Ride
02.2022 - 07.2023
Administrative Assistant
Legalfin Corp.
09.2020 - 01.2022
Salesperson
TOUS
04.2019 - 02.2020
Cashier
Bocetto
05.2018 - 06.2019
Receptionist
Parkour KSG Gym
11.2016 - 11.2017
High School Diploma -
Peachtree Ridge Highschool
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