Karla Alejandra Morelos
El Paso, Texas
Summary
Experienced professional with a background in retail and healthcare environments. Known for strong teamwork and a commitment to patient care. Aiming to leverage skills in organization and empathy to drive customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Cashier
Dollar Tree
El Paso, Texas
05.2014 - Current
- Collaborated with team members to improve workflow during peak hours, enhancing service speed.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with inventory management by restocking shelves and conducting stock counts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and best practices for efficiency.
Assistant Manager
Dollar Tree
El Paso, Texas
10.2019 - 06.2020
- Managed inventory levels, ensuring timely restocking and minimizing stockouts.
- Mentored staff on best practices, fostering a culture of continuous improvement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Chiropractic Receptionist
Leff Chiropractic Center
El Paso, Texas
10.2024 - 07.2025
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Consistently updated patient information in the database, maintaining accuracy and confidentiality of records.
- Assisted chiropractors with patient care, contributing to an improved overall experience.
- Handled phone inquiries professionally, directing callers to appropriate resources or scheduling appointments as needed.
Education
Massage Therapy
El Paso Community College
El Paso, Texas08-2017
High School Diploma -
Father Yermo High School
El Paso, Texas05-2011
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Chiropractic Receptionist
Leff Chiropractic Center
10.2024 - 07.2025
Assistant Manager
Dollar Tree
10.2019 - 06.2020
Cashier
Dollar Tree
05.2014 - Current
Massage Therapy
El Paso Community College
High School Diploma -
Father Yermo High School