Work Preference
Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Customer Service Representative

Karla Edith Flores Robles

Assurant Fire Protection
Ciudad Juárez,CHH
Karla Edith Flores Robles

Work Preference

Location Preference

Remote

Minimum Desired Compensation

$9/hr

Important To Me

Work-life balanceCareer advancementWork from home option
1

English

3
Years of experience

Results-driven sales professional with strong negotiation, sales presentations, and objection handling skills. Proven ability to conduct needs assessments and execute tailored sales pitches that enhance customer relationships.

Work History

Direct Sales Agent

2 Years 2 Months
Assurant Fire Protection | 2024.05 - 2026.07

Executed cold calls to business owners & rental buildings to receive annual fire safety inspection reports. Contracted annual fire saftey, maintenance inspections.

  • Developed strong customer relationships through direct engagement and product knowledge.
  • Conducted needs assessments to recommend appropriate fire protection solutions.
  • Executed sales presentations tailored to diverse client requirements and preferences.
  • Utilized CRM software to manage customer interactions and track sales progress effectively.
  • Resolved customer inquiries promptly, ensuring high levels of satisfaction and retention.
  • Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
  • Facilitated smooth transactions for clients by addressing concerns promptly and professionally.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Generated advertising brochure for vendor use.

Outbound Sales Agent

1 Year 1 Month
The Call Gurus | 2023.02 - 2024.03
  • Conducted outbound calls to generate leads and improve customer engagement.
  • Utilized CRM software to track interactions and manage customer relationships efficiently.
  • Developed tailored sales pitches based on client needs and product offerings.
  • Collaborated with team members to refine sales strategies and increase overall performance.

Education

Certificate of Technical Studies

Riverside Vocational Training School | Untied States | 1994-09

High School Diploma

J.M. Hanks High School | United States | 1994-05

Skills

Strong negotiation
Sales presentations
Objection handling
Sales reporting

Languages

English
C2
Bilingual or Proficient
Spanish
C2
Bilingual or Proficient

Timeline

Direct Sales Agent

Assurant Fire Protection
2024.05 - 2026.07Read More

Outbound Sales Agent

The Call Gurus
2023.02 - 2024.03Read More

Riverside Vocational Training School

Certificate of Technical Studies
Read More

J.M. Hanks High School

High School Diploma
Read More
Karla Edith Flores RoblesCustomer Service Representative